IdentityIQReviews of identityiq.com

Ron was very nice from the start. That's my first impression of him. The next thing about him was, he was very engaging with me, a good communicator, and I had a fun conversation with him. Mainly about my account. He made my experience very relaxing and enjoyable! I couldn't see my Equifax credit report, and he fixed it fairly quickly. I really wish that all of my phone calls could be like what I experienced with him today! I look forward to continuing my membership, and it's because of him being so nice to me that, I will continue with my membership, and I increased my membership to the higher level.

I signed up for Identity IQ at the end of May and began working with Mark Jackson on an identity theft restoration plan. As I stated in my last review, we were able to get 2 fraudulent accounts removed from my credit report almost instantly. To start the month of June, we are already on a roll getting another fraudulent account removed using the CFPB in just 4 days! The effort by Mark and the identity iq team is unmatched!

I have been a member for well over 6 months now and getting a daily update on any credit score changes on all 3 credit agencies as well as real time alerts when a suspicious activity is noticed is an awesome benefit. I learned today that I needed to click on the update tab to get the latest data about my account balances with my creditors. I guess with so much information I didn't even see that option. Thanks for looking out for me and I am spreading the word about your program every chance I get. Keith

I asked for my service to be canceled and I was still charged

Exceptional Customer Service. Fast and friendly staff Would highly recommend their services 💯

Aniesha gave me great customer service highly appreciated.

Jenifer was helpful, supportive, responsive and personable. She listened and responded with insight and wisdom. She went above and beyond in customer service. I was impressed/Wowed!

Over came objectives built A rapport With the customer.. thoroughly explained the service and helped resolve the customer problem. Was honest when asked about future plans for the services.