Icons Of ManhattanReviews of iconsofmanhattan.com

Icons just gave me lip service when I had an issue with their chairs, it was only after posting a bad review that they finaly sent me a replacement. I would never recommend them.

I just purchased the Brown Futura chair with the chrom base for $159. The website indiates it is a "Premium" style. After unboxing I was excited to incorporate it into my new office but it is honestly the most uncomfortable office chair I have ever tried. It is extremely narrow and rigid and the padding is very thin. Would not recommend. Returns are also not easy.

Easy ordering. Quality products

Worst quality chairs! Even worse they don’t have a return policy, you need to pay for the return shipment. Don’t waste your money on this cheap stuff.

TLDR: No way bad service, cheap Chinese product Bought a chair loved the design and setup was easy. The bar to stop reclining was very weak and barely could do its job without torquing to one side when engaged, but whatever NBD. Within a month of the purchase the gas cylinder to keep the chair up started going down. This mind you is not because of use as I was traveling most of the time during this period. 45 days into the purchase I asked for a replacement part, no dice. Customer support took days between responses and often I had to start from the beginning with what was going on. It was told to me that I was out of warranty within 60 days of getting the chair and that I would have to pay for shipping and parts. After that point I just decided to deal with the issue but within 6 months of having the chair the bottom has stretched out and I am now sitting on the metal bracket. Mind you I am not 450 lbs. This is ridiculous. I am now continuing to use it out of pride with a seat doughnut on it until I finally am willing to spend money on another chair.

Convenient, accommodating and fast response from customer service and sale rep.

I am very happy with this chair. Delivery FedEx on time. Easy assembly.

Great chairs…look just like the original! Fast shipping and easy to assemble.