Icons Of ManhattanReviews of iconsofmanhattan.com

Good website and service

Easy to navigate website.

Sky and Mhaye from Icons of Manhattan customer service were so helpful! I accidentally used autofill for the incorrect address and they were able to correct the mistake with the courier even after the item had shipped. Very thankful for them!

There seems to be no way to leave a review for products. We received chairs that were of questionable quality. I can log into the site but there is no option to review product. So where are all those reviews coming from?

Great! On time and beautiful product

Great quality, arrived on time and very well packed. High quality chair and assembly was so easy. Everything fit together perfectly. Definitely recommend this company and will be buying more items. 100% trust this company.

We ordered an office chair ~1.5 years ago from Icons of Manhattan. At first we were very excited about the sleek chair for our home office, but a few months ago we noticed that one of the plastic cover pieces for the side of the chair had just fallen off. We didn't think much of it until there was yet another one that fell off. When I say fell off, I mean that in our child-free home where this chair is only getting minimal use in a low-traffic room, we walked into our office to see a part of the chair just laying on the floor. When I contacted customer service about this clear quality issue, my concerns were met were indifference and no offer of help. We will not be purchasing any pieces from Icons of Manhattan ever again, and we'd encourage others to take their business elsewhere as well.

Disappointed with the quality of the chair and the customer service. Felt like when I contacted them with my concerns about the chair, I was gaslite. Just not the level of care I expected from a company like this. Luckily I tested one chair before buying for my whole office...so I'm only out 1 chair.