customer
Thank you for all your help!
Thank you for all your help!
Response from iCliniqJun 25, 2021
Thank you for your feedback. We are always here to help you.

iCliniq is a trusted health decisions platform that helps people to understand and solve their health issues by providing personalized medical insights, AI-powered health assistants, symptom checkers, and a vibrant online community. As a go-to platform for trusted health information, iCliniq excels at addressing complex health concerns while fostering informed decision-making for both patients and physicians. For over 12 years, iCliniq has been top-rated by Parade and Insider, trusted by over 100 million patients and 4,500+ physicians across 80+ specialties in 190+ countries.
iCliniq (icliniq.com) has 633 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Claim this listingMedical Specialists · West Seneca, New York
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Medical Specialists · New York, New York
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Medical Specialists · New York, New York
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Medical Specialists · New York, New York
Excellent
633 approved reviews, newest moderated first
customer
Thank you for all your help!
Response from iCliniqJun 25, 2021
Thank you for your feedback. We are always here to help you.
Dani
Waste of money! I asked a question (being scared) to an "expert" and was given a very cold, un-empathic and not understandable answer from either a bot or someone whose English does really not qualify her to be in this position. I was suggested different foods which seem ridiculous cause they're all Indian foods that are not accessible and that I have absolutely no knowledge of. I uploaded simple screen shots as documentation of blood work but they were apparently unreadable and adding more would cost extra. In the end this made me feel worse and I'd rather have spent the money on coffee and a muffin :(
Response from iCliniqSep 29, 2020
Hi, Please contact the support team by emailing them to [email protected] from your registered email id. They will help resolve your issues.
Asha
I booked an appointment for few blood tests, I even made the payment for those tests. But there was no response at all from the team no one came to collect the blood sample and when I enquired, I was told that the order was not confirmed from their lab partners. I don't know why you guys dint follow up with your lab partners regarding the order and also dint even have the courtesy to intimate us prior to the appointment date. I am pregnant and these tests were mandatory for my next doctor appointment. I am such an idiot to blindly trust you guys and rely on this booking. I was even on my fasting thinking someone would come and collect the blood sample. Very disappointed with your service. Please have some manners to fulfill the order if it is placed else don't even take orders. One more main thing is that I dint receive my money back yet. Please do return my money.
Response from iCliniqOct 3, 2020
Hi, We are sorry you feel this way. We will make sure this does not happen again. We hope you have received your refund.
KM
First, I wonder who gave them a 5-star review for their services. I bet it’s just to balance the bad reviews they have been getting because clearly, this is a money-making website taking advantage of patients in need. I was charged $61 for 3 responses! It says I only have to pay $11 for an immediate response from a doctor. It didn’t say that you have to pay $21 FOR EACH RESPONSE. The advertisement says $11 for first 50 hours of conversation. Consultation lasted for 20mins. First $21 was the advice to drink paracetamol. Second $21, I was informed no online prescription can be given, Third $21 was the last response from the Indian doctor saying “Thank you” — and I got charged $21 for that?! If I had known, I definitely wouldn’t even bother checking out this website. Total scam! Plus, the response is a no-brainer. Something everyone already know like drinking paracetamol when in pain. LOL. That was the $61 advice folks. If there’s a way to screenshot the responses, I would.
Response from iCliniqSep 29, 2020
Hi, We are sorry you feel this way. Please contact the support team by emailing them to [email protected]. They will look into your case and help you immediately.
customer
sir, i am much impressed by the service you are giving. But my only dissatisfaction is that the charges of few doctors are very high for Indian people. We begin with Rs,.199.00, but for next consultancy they demand Rs. 850 to 2500.00. And in these charges the never give follow up. That means for every query we have to pay such a huge amount. Which I feel is not practical for an average Indian. You must restrict them for such charges or you do not include the doctors whose fees are very high
Response from iCliniqJun 25, 2021
We are happy you are satisfied with the quality of our service. It means a lot! Thank you for choosing iCliniq, we are so thankful for an outstanding user like you.
AnithaM
Worst experience...the emergency for second opinion was too much delayed after the payment...then the msg came as doctor is unavailable,so they wanted to suggest a doctor...if we were not interested ,it's their prime responsibility to refund the money,I'm struggling till now to get back my money ,but of no use, almost 20 days were wasted...this covid has paved way of scamming in the name of medical services... so don't trust this app
Response from iCliniqAug 29, 2020
Hi, We are sorry you feel this way. The refund you had requested on the site has been processed the very same day you had requested it. Please check with your bank.
Joseph S.
Just a bullsh*t scam
Response from iCliniqAug 25, 2020
Hi, We are sorry you feel this way. Please contact the support team by emailing them to [email protected]. They will help you resolve your issues.
customer
Awesome..keep going
Response from iCliniqJun 25, 2021
We are happy you are satisfied with the quality of our service. Thank you for choosing iCliniq.