iCliniq is a trusted health decisions platform that helps people to understand and solve their health issues by providing personalized medical insights, AI-powered health assistants, symptom checkers, and a vibrant online community. As a go-to platform for trusted health information, iCliniq excels at addressing complex health concerns while fostering informed decision-making for both patients and physicians. For over 12 years, iCliniq has been top-rated by Parade and Insider, trusted by over 100 million patients and 4,500+ physicians across 80+ specialties in 190+ countries.
iCliniq (icliniq.com) has 633 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Also known as
icliniq.com
Website
icliniq.com
Category
Medical Specialists
Location
New York City, New York
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 100% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Hi Jakob, thank you so much for your valuable review!
MN
Michelle N.
Quick and best solution provided
Quick and best solution provided
Response from iCliniqMar 4, 2021
Hi Michelle N, thank you so much for your valuable review!
PU
Purvasha
Great service
I was freaking out about an ear problem I was facing, but thanks to iCliniq, I got to know it was a little issue that needed no serious medication. Thank you for curing my anxiety!
Response from iCliniqMar 4, 2021
Hi purvasha, thank you so much for sharing your valuable review!
TR
Traci
DO NOT USE THIS SITE!!!
I was fooled! SHAME on YOU!!!
In an online world, everything is not as it seems. I should have checked before expecting real medical advice. I looked deeper, and found that this is a scam. I reported them to PayPal, the information you give is not going to the REAL pay pal, and I reported them to my credit card, and stopped payment. DO NOT use this site for any Medical advice, actually for anything!
If you need further proof, besides many other bad reviews, please read this article about one of the doctors: from associated press/morning call... (This is not the man I dealt with, but found during my investigation, and have a screen shot of his bio)I also found reviews from actual Doctors that claim this is a bad idea. This article is from March 2017, and this quack is still listed on their website.. ( again, I reiterate, as of today he is still listed)
GREENVILLE, N.C. — A former Lehigh Valley physician and his son are in jail after the North Carolina State Bureau of Investigation raided their home as well as the doctor's office.
Agents served warrants at the home of 59-year-old Dr. Clinton Leinweber Jr., who's charged with three counts of trafficking opium or heroin, according to a statement Friday from the SBI. The agency said the charges resulted from fraudulent prescriptions that he prescribed.
***** Iclinq responded to this review, (see below) calling it malicious. I dug into this site deeper.. The Dr that answered my question, Dr. KKS ( the name is what set off my suspicions) I looked up. I could not find him anywhere, other than this sight. In addition, the misspellings in his Bio ( and others) would not happen on a legit site. I also could not find Niranjan Hospital, where he associates himself.
In response to the 2nd opinion, on the site it refers to the 2nd opinion as “new”, so that’s not all they do. Reading the reviews I see people waiting for medication that they never get, no replies and some responses that are NOT second opinions” ...”
So Buyer Beware, stick to verifiable medical institutions, like a well known hospital. They offer video/phone consults.
Response from iCliniqJan 24, 2021
Hi,
The query you have posted on the site has been answered by a qualified doctor. We see that you have given a positive feedback for the doctor's answer on the platform and also posted a follow-up. For privacy and security reasons we will not reveal the name of the doctor.
Dr.Clinton Leinweber has not only been listed on our platform but on other platforms as well. Apart from this your query was not assigned to Dr.Clinton Leinweber.
Your review seems to imply that we had advertised to be able to provide a prescription. You seem to have misunderstood. We are only a medical second opinion platform, what we provide on the site is only a second opinion.
There seems to be malicious intentions behind the review you have posted.
Reply update:
Thanks, Traci, for taking the time and replying to our mail.
iCliniq is a reputed global medical second opinion site with 3600 doctors on board. All doctors go through a strict verification process before onboarding into iCliniq to ensure we provide high-quality healthcare with properly licensed physicians.
Your consultation history on our site is as follows. You have posted a paid query on our site, answered by Dr. KKS (Dr. Kamal Kant Sahu is an Indian-based Physician practicing in the United States). Dr. KKS responded well to your query and received positive feedback from you as well. The feedback is as follows "I was instantly relieved. I was becoming extremely nervous about lab results, but the quick response eased my fears. Thoroughly pleased, and extremely grateful!" with a rating of 5/5. In the follow-up (free), you mentioned that you couldn't attach the lab reports. Hence, Dr suggested requesting iCliniq Customer Support about the difficulty you are facing to upload the document. As you couldn't post your lab reports in the follow-up, Dr was generous to give another free follow-up to you. But, you haven't turned up.
Unfortunately, you have reached out to a third party website to provide negative feedback instead of reaching out to our iCliniq customer support (we completely agree that it is a personal opinion to give feedback). As per the analysis done by us, the allegations raised by you are not appropriate.
AU
Aurelius
Well,i don't see why everyone hates them
Well,i don't see why everyone hates this site so much. They're the only online consultation clinique that give you your first health query for free. I would avoid paying anything,like those 100hr chats or something,but i have to give them regards for actually caring about people even if they don't pay.
Response from iCliniqJun 25, 2021
Hi, thank you for your support and valuable feedback.
AE
Ahn E.
I would give zero if I could
I would give zero if I could. Asked me questions I already previously answered. Spelling was atrocious.And that's not even all. Overall did not come across as a professional at all. Do not use, waste of time. I am convinced that all the positive reviews are either bots or paid reviews.
Response from iCliniqJan 13, 2021
Hi,
Please email the support team at [email protected] form your registered email id. They will forward your concerns to the moderation team and get your concerns addressed.
SH
Sheethal
my medical condition is very rare but…
my medical condition is very rare but the doctor just given meds for migraine so i am not fully satisfied with his answer so i given an average review.
Response from iCliniqJan 13, 2021
Hi,
Please email the support team at [email protected] form your registered email id. They will forward your concerns to the moderation team and get your concerns addressed.
CU
customer
The response of the doctor is good
The response of the doctor is good. The response of the support is good. When trouble or satisfaction is not up to the expectation, there is no mechanism found. That is to be improved as per my concern.
Response from iCliniqDec 18, 2020
Hi,
Thank you for your feedback.
Please send your concerns to [email protected]. We will definitely forward it to the respective team.
