Brenda K.
Elegant and beautiful colors!
Elegant and beautiful colors!
Response from IceyqueenJan 13, 2026
Thank you for your support! It’s what keeps us going.

For optimal viewing, keep image width under 312px and file size under 5MB. Welcome to IceyQueen! IceyQueen is a jewelry brand specializing in gemstone collections and personalized namepiece designs. We combine meticulous craftsmanship with heartfelt artistry, embedding precious gems and personal sentiments into every creation. We are dedicated to delivering exceptional jewelry and a warm, premium shopping experience to lovers of fine jewelry worldwide. Shop at IceyQueen
Iceyqueen (iceyqueen.com) has 287 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Brenda K.
Elegant and beautiful colors!
Response from IceyqueenJan 13, 2026
Thank you for your support! It’s what keeps us going.
Truly L.
There is nothing bad i can say great quality and excellent delivery time.... They have a customer for life !!!
Response from IceyqueenJan 13, 2026
Thank you for your support! It’s what keeps us going.
Imari W.
The chain looks wonderful it’s just the amount of time it took to get here even
Response from IceyqueenJan 13, 2026
Dear customer, we sincerely apologize for the inconvenience caused by shipping delays during the peak holiday season.
Kenneth Poole J.
I have yet to receive what I ordered despite it supposedly being here by Christmas or immediately thereafter. I am furious and extremely disappointed and will be seeking a refund if the item is not in my mailbox today.
Response from IceyqueenJan 13, 2026
Dear Customer, We extend our sincerest apologies for the inconvenience you have encountered. To address your concerns, kindly contact our customer service department via email at [email protected] We are committed to providing you with a satisfactory resolution. Sincerely,
Christine M.
It was my 1st time ordering from them. It was a gift. I paid $30 for expressed delivery 3 to 7days. It was delivered 14 days later. It was a very small box that was left on my front porch. It could have been put in the mailbox. I contacted icyqueen by mail and asked about a refund for expressed delivery. I never received an answer. It was a bad experience for my 1st time.
Response from IceyqueenJan 13, 2026
Dear Customer, We extend our sincerest apologies for the inconvenience you have encountered. To address your concerns, kindly contact our customer service department via email at [email protected] We are committed to providing you with a satisfactory resolution. Sincerely,
Nana L.
When I first seen the bracelet I loved it. And was hoping I would received it before Christmas. In your shippin it says u use FedEx which made me comfortable because they know my address so it would not be any issue. But you don't. You use a 3rd party delivery. They say that it was in correct address. I immediately responded to the email. Gave them my address along with a Google picture of my home. Also even asked if they can send it to my nearest post office. I also sent my phone number. Anything to try to rectify this situation. I feel that it wasn't honest when using the carrier you use. I also feel that because I purchased the bracelet from your company that it's should not jus be me trying to communicate with the 3rd party. I'm hoping I can get it before Christmas 🙏🏽
Response from IceyqueenJan 13, 2026
Dear customer, we sincerely apologize for the inconvenience caused by the shipping delay. We have confirmed that your package is lost and have processed a refund for you.
customer
Clasp for necklaces are backwards and on the left. It makes no sense and necklace always looks twisted
Response from IceyqueenJan 13, 2026
Dear Customer, We extend our sincerest apologies for the inconvenience you have encountered. To address your concerns, kindly contact our customer service department via email at [email protected] We are committed to providing you with a satisfactory resolution. Sincerely,
Shannel W.
Package came perfect
Response from IceyqueenJan 13, 2026
Thank you for your support! It’s what keeps us going.