ButureReviews of ibuture.com

Ho comprato, purtroppo, un aspirapolvere vc10 un anno e mezzo fa, non posso più utilizzarlo perché i filtri sono introvabili, peccato perché la qualità del prodotto è buona

Machine a few days over 1 year old. Three year warranty activated at time of purchase. Mid November I contacted Customer service, rattling noise in head,suction going ,-- completely non functional after another 3 days. I am still without a working machine,customer services appalling. I have now been told a new head is being sent via Amazon. Amazon!!! What sort of service is this? Are there no spares readily available. Six weeks I've been waiting! I've asked for a refund,no response to that request only that it is my prerogative to stop or return Amazon parcel!!!

I was contemplating one of the products from Buture. Then I realised that a lot of the reviews mentioned poor customer relations and communication. I then paid heed to the 5* reviews and they were the only ones Buture responded to 🤔🙄 This told me not to take the risk of buying.

DO NOT BUY BUTURE PRODUCTS! I purchased a cordless vacuum from Amazon Nov 2023. I filled out and registered for my free 3 year warranty. Email received confirming my warranty. One year later the cleaner head fractured! (I think a design flaw). I emailed Buture as required (including a photo) - 3 different email addresses. NO REPLY! As with others above, the company ignore emails, don’t have a phone number, nor do they publish an address. Amazon do not advertise Buture vacuums and do not take responsibility for their warranties. Buture are a poor company who are cheating their customers. Notice that positive feedback gets a reply from them - all the same standard comments (probably from a computerised machine. My advice - DON’T buy their products, you will not get any support or warranty.

Purtroppo anche per me esperienza negativa, pensavo di andare sul sicuro ordinando una batteria direttamente dal sito ufficiale, ma dopo 20 giorni di attesa, un tracking non funzionante e contatti mail caduti del vuoto, mi ritrovo a pensare che sia tutto un raggiro: non solo non ho ricevuto nulla, ma non e' neanche possibile alcun contatto con l'azienda dato che non rispondono né a mail né a fb, ed ovviamente non hanno pubblicato alcun numero telefonico.

Bad quality,poor customer service

I bought the VC10 last September from Amazon.ca ...battery only lastet 3 month. I received twice a replacement one. Now the 3rd battery went ... 3 batteries in 12 month, I been trying to reach the company nobody gets back to me. I got the 3 year warranty but

I ordered a vacuum head for vc50. They sent me wrong size head for my vacuum. I emailed but there is no answer!!