ButureReviews of ibuture.com

Complètement nul. Aspirateur fragile comme du verre. Et la soit disant garantie 3 ans est du faux car personne ne me contacte après 4 mails pour des soucis sur un de leurs aspirateur.

Cordless vacuum cleaner, bought October 2024. A very poor product. Poor suction, poor pick-up. Clogs easily. Difficult to reassemble after clearing clogging. A poor lookalike for Dyson or Shark. Tempted to rate it 2 stars, out of charity, because it has a charming whistle while cleaning but after 3 months we have given up on the machine. Seemed cheap at £180 but DO NOT BUY. Original efforts to register a warranty were swerved by "Snapbuy" (who responded under a different name to Buture).

My vacuum cleaner is not working after one year of purchase. I emailed the company as it's under warranty. Initially they sent me a reply saying that the parts are out of stock and promised to send me a second hand, while still new, product as a replacement However months went by I still receive nothing amd they are not replying my email anymore. Absolute SCAM! Avoid this company. I think Amazon should stop selling their products as I have trusted Amazon and did not check Trust pilot reviews before buying. Amazon is responsible for this scam too!!!

The product is fine but I have a warranty issue. I AM UNABLE TO RAISE THIS WITH THE COMPANY AS THEIR EMAIL ADDRESS IS NOT RECOGNISED! Frankly, I feel scammed, it should be simple to get in touch with the business for these matters. Should they see this review and wish to publicise an email address that can be contacted and deal with my issue then I will be very happy to adjust this review but without this my judgement is 1 star is too much.

Never buy anything from Buture. They are absolutely dreadful and their products are rubbish We bought a JK 400 portable vacuum cleaner and it was a disaster It broke after three months We tried emailing their customer support department on 12 occasions and did not receive a reply In the end, we reverted to Amazon from whom we had purchased the vacuum and they were very good and got us sorted with a return and a rebate very quickly Full marks to Amazon and again I repeat do not buy anything from Buture

Aspirateur achété en juillet 2024, s'allume mais n'aspire plus. Service client injoignable (mail, formulaire, aucune réponse). Impossible de faire valoir la garantie. N'achetez JAMAIS chez ce vendeur, très grosse arnaque. Je vais le signaler aux autorités compétentes (UFC, 60 millions de consommateurs, DGCCRF).

Ho acquistato un' aspirapolvere JR 300 33Kpa/400W nel Febbraio 2023, a dicembre 2024 la batteria mi ha lasciato, ho chiesto assistenza all' azienda e mi hanno risposto che non avevano batterie di ricambio. Ho ordinato sul sito una batteria ( disponibile ) che mi e' arrivata dopo un mese ( sul sito c'e' scritto 3/7 gg ) Nel frattempo ho chiesto assistenza ad Amazon che mi ha autorizzato il reso ( 5 stelle ) il 31 Dicembre ho chiesto il reso della batteria ordinata ( non me ne faccio piu' niente ) ho inviato una seconda mail di sollecito, ad oggi nessuna risposta !!

Dear all Customers, I ordered a Vaccume Cleaner product in Oct.2024 from Germany and paid. Product still not received and i ask for refund as i dont got their product. Only Once time they replied, they will back my money ASAP. After that i e-maild several time for refund, but they dont responding. Its January 2025, they took my money now about 3 months. They not responding. This is the worst company ever i have seen in my life. If you have similar kind of experience about your money and product, file a case against Buture them. I also saw that they delete the bad comments from social platform. Worst company ever!!!!