ButureReviews of ibuture.com

Buonasera, sono 20 giorni che chiedo un pezzo di ricambio, non si è mai degnato nessuno di rispondermi

I ordered a cordless vacuum cleaner a few weeks ago and the delivery company state it has been delivered before the date/time that I ordered the item, which makes no sense. I have contacted both ibuture and the delivery company and no one is responding, I've requested a refund and no response.

Après l'achat d'un aspirateur pour mon travail sur une plateforme, j'ai souhaité commander 2 batteries supplémentaires sur leur site, après 45 jours elles ne sont jamais arrivées. Après avoir contacter le SAV, ils m'ont informer qu'ils me rembourseraient sous 4 jours, c'était il y a 18 jours et depuis plus rien. Dernier mail ce jour et dépot de plainte pour escroquerie si pas de réponse

I have ordered a battery from their website for my vacuum cleaner, but it doesn’t work ( does not charge) and I have contact them and telling them that the battery doesn’t charge and after many attempts they respond and asking if I’m using the original charger and I told them that yes, after that they don’t respond to my emails at all , a very bad customer support and company, do not recommend it at all.

I bought the Buture cordless vacuum cleaner 400W, 33Kpa from Amazon. The Battery stopped charging and only blinks red light. I tried to contact the seller, I emailed Buture to get help or a replacement battery, since it it’s still under warranty, but I did not get any response. It was a nice vacuum when it worked, but there’s no customer service and you’re going have to buy a replacement battery even if you have an active warranty. I wouldn’t recommend this product to anyone.

Suction power is minimum. Battery doesn't last long. I tried to reach customer care for a malfunction issue after 1 year of mild use and it's just impossible to reach them. Not a good purchase

I bought a Vacuum (VC50) on February 2024. In September my Vacuum started to not work properly (goes on/off). I have been trying to reach the customer support for 2 months... Nothing, not a even a reply.

The vacuum did clean floors. It pushed fur around but did not suck it up. It took me over a week to get information on how to return. They received my return on Nov 4, with a 5-7 day refund policy. I still have not gotten my return and they will not respond to my inquiries. Also they will not pay for return shipping even though the product did not work as advertised. DO NOT BUY update 1/8/25 still did not get my refund. Company will not reply to me and even though they got my return will NOT give me my $$ back