ButureReviews of ibuture.com

Bought one of these in the last 6 months and now the battery will not charge and the charger has fallen apart. 6 emails and so far no response to any totally ignored me and the issues. My advice DON’T buy.

Ditto everyone's comments - DO NOT BUY! Product shoddy, only collected dust, anything bigger than a pea don't worry Buture will be guaranteed to not pick it up. If it does, it falls out after you switch the machine off. I contacted them re the faulty floor roller stopped working. And guess what? Despite the 3 year warranty no response. Twice. Bought a DYSON instead. Why didn't I do that in the first place?? It works. Customer service exists. You get what you pay. Save your money.....don't buy Buture.

I agree with Patricia's review of BuTure 100%. I sent the following email out last week to two different BuTure email addresses.  I did not hear back from one and the other just sent me an ad to buy a new vacuum.  I found a third email address when I clicked on support and it stated my order was completed by MaxOne Shop and so I sent an email to them and nothing. I purchased a Buture JR300 from Amazon on May 18, 2023 and have an exra year of warranty as I completed a positive online survey for Buture. Today I tried the vacuum and it will not run.  I cleaned the filter just to be sure it wasn't an airflow issue ( I clean it regularly and it was hardly dirty), but it will not run.  The 3 battery lights come on, but the motor will not start.  Is there a reset button or something?  If not I'd like to get a replacment as we are pleased with the vacuum otherwise. They're all over you when "they" want something from you, like a positive review. But when it comes to honoring their warranty, forget it.

A fuir absolument ! Pas de service après vente. Aucune garantie.

I bought a Buture VC80 in August 2024. The brush started to come loose after 2 weeks, and it has now stopped working. I have not received any response from the company despite my 'guarantee'. Do not buy this product.

Post sale assistance is rubbish. I've contacted them via different methods and not had a reply from any of them

Very disappointed with this cordless cleaner. Less than 14 months old and failing to work efficiently. The dust canister is insecure and has a tendency to fall apart disgorging contents on the carpet. Several emails have been ignored. Steer clear. It does not live up to the hype and I wish I had been more circumspect! Zero after care even with a warranty.

Ho ordinato un'aspirapolvere che non è mai arrivato, mi hanno detto che il corriere non ha trovato l'indirizzo e lo ha rimandato in azienda e dopo alcune mail mi hanno risposto che appena il magazzino riceveva il pacco mi avrebbero rimborsato,ora non rispondono nemmeno più alle mail ma gli farò pubblicità su istagram Facebook e su tutti i social po ssibili affinché possano imbrogliare meno persone possibile,disonesti.