IBookaCar.comReviews of ibookacar.com

Response from IBookaCar.comNov 14, 2016

Ms Curtis. The 5th of October ibookacar.com refunded to your credit $210.This is before the date you reviewed our site. We kept as cancellation fee $50. As regards the resason of the cancellation rembember that we confirmed a new booking while you were at the location with the new drop off location that you requested. You were also informed that returning the car in a different Estate a drop fee would be collected. You immediately asked us to cancel the reservationl.You didn`t want to pay a drop fee. We enclose the chat where you requested the amendment, we confirmed a new reservation with a new drop off fee and you asking as to cancel. USA (San Leandro, CA) #1843 Yes I would like to make amendment to my rental agreement, I need to drop off car in Seattle at Seattle Tacoma airport if possible, can you please help with that, I'm willing to pay a fee if needs be ibookacar Hello 10:10:38 ibookacar Which is your confirmation number ? USA (San Leandro, CA) #1843 I'm at Alamo, in San Francisco, 340 o'farrell st, 10:11:41 ibookacar OK. Still I need your confirmation number to change drop off location 10:12:24 USA (San Leandro, CA) #1843 I didn't receive an email with confirmation # at the time I booked I only have my drivers licence and credit card details 10:13:51 ibookacar Are you tanishka Custis 10:14:10 ibookacar Sorry Curtis USA (San Leandro, CA) #1843 I have the booking info on my phone in my photos which I can send to you by email, I just need your email address 10:15:20 ibookacar the pick up time has passed, Unfortunately we cannot modify it from our end ibookacar You must inform locally that you will drop the car off in Seattle. 10:16:06 USA (San Leandro, CA) #1843 Yes I am Tania curtis, my email is ------------------ ibookacar They will make all the necessary arrengements USA (San Leandro, CA) #1843 Alamo said it has to be done through your company, I've been waiting in line since 9.15am 10:17:26 ibookacar I repeat that We cannot modify or change the reservation once the pick up time has passed 10:18:19 USA (San Leandro, CA) #1843 Can you contact Alamo on my behalf and let them know, the line up is over 1/2 an hour 10:19:32 ibookacar Just hold one minute please 10:20:09 ibookacar Im tryin to do my best ibookacar Tania I made a new reservation 10:22:49 ibookacar Tell Alamo that you have the reservation number xxxxxxxxxx 10:23:10 USA (San Leandro, CA) #1843 will that allow me to drop off car in Seattle, 10:24:00 ibookacar did you recieve it? 10:25:11 USA (San Leandro, CA) #1843 Yes I received the new reservation #, thanks 10:26:49 ibookacar Use this one. ibookacar there is a drop off fee of USD 300 additionally to the rental price 10:27:26 USA (San Leandro, CA) #1843 Can I please just cancel the booking I don't understand why I have to pay $300 usd, the booking only cost me $264usd, if it's $300 usd extra, I'll cancell my booking thank you 10:30:52 ibookacar If you return the car in another city you must pay a one wat fee 10:31:45 ibookacar On your first sentence you mentioned that you were willing to pay a fee 10:32:16 ibookacar So you will keep the other reservation right? USA (San Leandro, CA) #1843 Ok, can I just cancel my booking and retreive some of my $264usd, thanks 10:33:05 ibookacar I dont understand. you will not use the first reservation? USA (San Leandro, CA) #1843 No, I can't I have a flight booked from Seattle to San Francisco at 2pm, 2nd October and a flight from San Francisco to New York at 8am 3rd October 10:35:59 ibookacar OK. 10:36:14 ibookacar We will cancel both reservations. ibookacar Have a nice day ibookacar Note that for cancellations we keep one rental . USA (San Leandro, CA) #1843 what does that mean in dollars, how much do I get back 10:37:52 ibookacar USD198 10:38:24 ibookacar we keep one day rental USA (San Leandro, CA) #1843 It was $264 used, for 4days rental, how is that $198for 1 day, you know someone else will take on my car, I'm in an hour line up here 10:40:39 ibookacar You asked how much you get back. 198 is the amount you get back. USD 66 is the amount we keep 10:41:27 USA (San Leandro, CA) #1843 Give me a break please I now have to book a plane or bus and pay goodness knows how much USA (San Leandro, CA) #1843 You tell me have a nice day 10:42:12 ibookacar Im really sorry ibookacar You too, USA (San Leandro, CA) #1843 your company will never get business from me and anyone who knows me, so you have a nice day now!!! 10:44:12 ibookacar Thank you anyway