Empava Appliances Inc.Reviews of ibathtub.com

Response from Empava Appliances Inc.May 22, 2023

Hi Minou. It's wonderful to hear you had an outstanding experience with Empava! It's unfortunate that a crack occurred during shipment, but it is great to know that our customer service addressed the issue to your satisfaction. The fast and efficient handling of the situation is a testament to our commitment towards providing quality customer service. Your recommendation will be helpful for others considering Empava. If you have any further questions or concerns, please feel free to reach out to us. We are always happy to help our customers. Thanks again for choosing our bathtubs and services. Have a great day!

Response from Empava Appliances Inc.May 8, 2023

Hi Ron. Thank you for taking the time to leave us a review. We are pleased to hear that you were satisfied with our service. Our team strives to ensure that all our products arrive in good condition and with everything needed for easy installation. We are glad to hear that you found the process hassle-free and that all the necessary components for hookup were provided. If you have any further questions or concerns, please feel free to reach out to us. We are always happy to help our customers. Thanks again for choosing our bathtubs and services. Have a great day!

Response from Empava Appliances Inc.Apr 10, 2023

Hi Lou. Thank you for taking the time to leave us a review! We are thrilled to hear that you had a positive shopping experience with us and that our team was able to provide you with the information you needed to make an informed purchase. We hope that you are enjoying your new bathtub. Thank you again for choosing Empava!

Response from Empava Appliances Inc.Feb 20, 2023

Thanks Boss. We’re thrilled that you were satisfied with our product. Your feedback is appreciated, and we hope to be of help again soon! Have a wonderful day!

Response from Empava Appliances Inc.Feb 20, 2023

Hi Gerald. Thank you for bringing this to our attention. Please know that I have passed your feedback about dimensions of motor to our product team – they’ll be thrilled that they were able to make a difference in your life! If there's anything we can do to serve you further, let us know. Have a wonderful day!

Response from Empava Appliances Inc.Jan 13, 2023

Hello Mary, it's great to hear that you had a positive experience at ibathtub.com. It makes our day to hear that we were able to provide you with 5-star service. We'll make sure the entire team receives your feedback-they'll be thrilled to hear your kind words. If there's anything we can do to serve you further, let us know.

Response from Empava Appliances Inc.Jan 13, 2023

Hello Diane, Thank you for the review. We love hearing from our customers and we’re always looking for ways to improve our products. If there’s anything else we can help you with, please let us know.