Insurance Auto AuctionsReviews of iaai.com

Won a ford focus in iaa was from Doncaster the car has finance owed when I did hpi check diddent pay for it as you cant even contact them no more on live chat i sent them an email still nothing back from hhem account is now suspended iaa is shocking place to buy from now should never have bothered buying synetiq that's where it went downhill shocking place 0 stars

Bought a car from Charlottes Salvage on Synetiq auctions a few years ago. Bidded 3 hours before at £1430 and was the highest bidder at £720 until 10 minutes before the auction started. Then at 10 minutes before auction end, the bidding went up in £10s none stop within 10 seconds all the way up to £1420 and then stopped. Won that car and thought this is too dodgy. I rang Charlottes Motors who claimed they don't have an idea. But it was definitely 1000% an inside job.

Hidden damages and description of all vehicles listed and fuel taken out before releasing vehicle. Please be careful with Synetiq/IAA. Starts and drives does not mean no issues Had radiator damaged with no coolant. So totally f×××ed not worth what paid for the vehicle.

total scammers, delays payment clearing in bank in order to add an extra late fee and a storage fee.

Scammers like everyone else. Broken engines but hidden from you with their trickery. I bid there super low assuming the worst and then it works.

Be careful, they sell cars that in the photos uploaded by the auction actually hide their damages, then hide behind the terms and conditions, I bought a car and the photos did not show the damages and the description did not describe anything, I call this a scam

trashy two drivers even scary and no show

I bought a car from IAA UK in [month/year]. The auction listing and VIN data showed the engine code as CUNA (GTD spec, 184PS), but when I collected the vehicle it was fitted with CRBC (150PS). When I raised this, IAA told me they rely on VIN database information, do not guarantee listings, and offered only to relist the car for £99. I was disappointed as I relied on the listing when bidding, and their terms even state they cannot exclude liability for misrepresentation. This is simply my experience, but I would advise future buyers to be cautious and carry out their own checks before bidding.