Insurance Auto AuctionsReviews of iaai.com

I had an experience where I bought a car from iaai Little Rock branch and paid together with iaai delivery. The car is showing running in the video. But when it was delivered by Montway transportation, the battery is stolen, literary wires cut off. Nobody want to take responsibility. That is a huge problem not sure whether it is just this branch or all across. They would have been fair to just unscrew a couple of screws rather than cutting the battery wires with a bolt cutter.

Good customer service

El chofer del forklift no quizo subir una troca a mi traila, desde que llegue me atendieron mal, aparte de racistas

clear understanding of the topic taught. clear illustration and simplicity.

Had an experience chatting with one of your employees. One of my acquintance from Turkmenistan saw a car on your website which is TOYOTA Avalon 2021, Lot #44730537, VIN# 4T1DZ1FBXMU060433. He couldn't find the stickers photo among posted photos, where he could what month and year is was produced due to their customs regulations. Just wanted to know the MONTH and YEAR. He started asking me about my buyers account and referred information due to the security procedures😂 what can that concealing cars produced MONTH and YEAR information secure????!!! U guys gotta consider, that some importers don't have an accounts, so they use the buyers service, but first they review all information about the car. The worst experience ever.

Place is shady as I'll get out. How anybody dose business with these people is amazing. $200 registration? 4 what? Nobody speaks English. Nobody can answer simple questions!!!. Place is a joke. Don't waste your money here

By far the worst auction to purchase from. The customer service is terrible. Cars get misrepresented often, and fees are outrageous

Do not believe what they say, especially engine starting videos & Run & Drive. I bought a Toyota pries. After deliver, I checked the oil, no oil in the engine. Oil leaking under, when I added oil, leaking. They have started the engine without oil. Broken engine. It was my first & last with IAAI auction.