Insurance Auto AuctionsReviews of iaai.com

Absolutely appalling. Apparently because someone has lived at my address previous to me I can't open an account with iaai as they said I have the same address as a previous account holder. They are going to regret discriminating against me because I will be taking it further. They sent an email saying they won't approve it because of the above reason, and that actually against discrimination laws. If they had just denied my account without reason that would be legal. Their reason is it legal and pathetic. Enjoy the fine coming your way.

Purchased a 35 k car had crazy amount of fees on top the car had hidden damage way more then the hail in the pictures the pictures dont show the full damage and description of the cars be safe guys its not a good deal and the auctions are selling these cars which are not worth market value for full prices I could have just bought a fairly new clean title no claims car same car for 38k anywhere else

Not trustworthy at all. No transperancy when dealing with the customer and even less decency when doing their job!

It does not work properly

IAAI misplaced my wire transfer into another account - their error - and then charged me storage fees while they try to fix the problem. Two days later I am still trying to pay for my vehicle with the funds already sent in. Their local offices are great but their national buyer services department is beyond unhelpful. Try Copart instead

This auction is a complete scam to the general population and public . There live auctions are a very big scam and rigged up to the maximum look at the reviews on trust pilot? All these auctions are a complete scam . Stay away from them at all costs and do not trust trust pilot as it's another corrupt company too they are breaking all gdpr rules there's is nothing you can do it about this company also known as motorhog it has a very bad reputation in the market

Don't place bids. Lately, the system has been automatically stacking bids. If you place a bid, they'll automatically approach the maximum stack to take all your money. I've been buying on this auction for seven years, but now they've turned into scammers. They also claim the title is clean, but a month after purchase, it becomes a total loss (salvage).

Very bad experience. Not a customer friendly company. Beware!