HyundaiPartsDeal.com Reviews | Read Customer Reviews of hyundaipartsdeal.com

HyundaiPartsDeal.com Reviews | Read Customer Reviews of hyundaipartsdeal.com

HyundaiPartsDeal.com reviews

519 approved reviews, newest moderated first

Nancy M.
Sep 28, 2026
The customer service is horrific- order…
The customer service is horrific- order part - part sent - no one can find part- called, on-line chat- "real" person had horrible echo and couldn't understand, live chat sent me to a SR rep who never responded - still dont know whats happening or why ??? still dont have the gas cap or the $40 bucks - have no answers
Response from HyundaiPartsDeal.comSep 29, 2026
Thank you for your feedback. We apologize for the frustration and communication difficulties you have experienced. We understand your concerns regarding the gas cap and your refund. Your RMA request was recently submitted, and our team requires 1–2 business days to review and process these requests. We appreciate your patience while our team reviews the details and works toward a resolution. You will receive an update as soon as the review is complete. Your feedback is essential for improving our services.
Report
Rob L.
Sep 23, 2026
Asked to pay extra shipping because they didn't use the correct packaging
Very disappointed with how this order was handled. I ordered a few simple parts, including windshield wipers and an air filter, and had them shipped as a normal order. Instead of using an appropriately sized box, the employee put everything into an oversized box. The wiper didn’t even properly fit, so they bent and squeezed it into the box just to make it work. The worst part was that I was later contacted and told that FedEx wanted additional payment because the package cost more to ship due to its size. So I was essentially forced to pay extra because the company failed to use a properly sized box. This was completely avoidable and is not something the customer should have to pay for. If you are going to charge customers for shipping, the least you can do is package the items properly and use an appropriate-sized box. Very poor handling of a simple order, and even worse customer service when the company’s own packaging mistake resulted in an additional charge to me.
Report
SK
Sep 19, 2026
The brake pads I purchased were not…
The brake pads I purchased were not securely packaged and the contents were thrown all around the shipping box. One of the brake pads was even missing a piece from the braking material. The brake rotors that shipped in the same shipping box were fine but the seller didn't even attempt to secure the brade pads inside the shipping box as there was no padding inside.
Response from HyundaiPartsDeal.comSep 21, 2026
Thank you for your feedback. We sincerely apologize for the disappointment and inconvenience. We are sorry to hear about the condition in which the brake pads were received and understand your concerns regarding the packaging. Unfortunately, the issue was reported outside of our return and damage claim timeframe, so we were unable to process a return or replacement. We regret that we were unable to provide the resolution you were seeking and appreciate you taking the time to share your experience.
Report
Sebastian S.
Sep 19, 2026
Order is 4 days old with no updates
Order is 4 days old with no updates. Customer service sends you to another customer service rep. Don't have answers or timeframes
Response from HyundaiPartsDeal.comSep 21, 2026
Thank you for your feedback. We sincerely apologize for the delay, we experienced some internal staffing issues that resulted in a delay in processing orders and responding to customer inquiries. We understand this was frustrating and apologize that we were not able to provide a clear timeframe sooner. Your order is currently scheduled to ship on September 23, and we appreciate your patience and understanding. Your feedback is essential for improving our services.
Report
Peter
Sep 5, 2026
Everything was great
Everything was great
Report
Shantelle L.
Sep 4, 2026
Parts Never Received ... No Refund Given
I paid $204.34 for some parts that I never received. Tried raising a dispute with the seller and their response was the part was delivered by USPS and signed for ... not by me. They refused to give me even a partial refund for the parts that I never received. Be very careful or reconsider spending your money here. I will NOT be shopping here in the future.
Response from HyundaiPartsDeal.comSep 8, 2026
Thank you for your feedback. We’re sorry to hear you have not been able to locate your package. We reviewed the shipment and confirmed that USPS shows the order as delivered to the correct city, state, and ZIP code, with a delivery signature recorded. Since the package was shipped to the address provided on the order, we are unable to issue a refund for an order that the carrier has confirmed as delivered. If you did not personally receive the package, we recommend contacting USPS directly so they can investigate the delivery and signature details and assist you in locating the package. We understand this is frustrating and hope USPS can help resolve the matter.
Report
Solemn
Sep 4, 2026
IF I CAN PUT ZERO STARS THAT WILL BE…
IF I CAN PUT ZERO STARS THAT WILL BE PERFECT “DO NOT ORDER ANYTHING “ from these scum bags there reviews are fake trust this one I never received my order or money there communication sucks you will not get a response SAVE YOUR MONEY WITH A REAL COMPANY ABOUT BUSINESS
Report
Peter M.
Aug 31, 2026
Got what I paid for
Got what I paid for. Will order from again.
Report