HyundaiPartsDeal.comReviews of hyundaipartsdeal.com

Exact item needed & arrived within a very reasonable period.

Received order in a timely manner.

Very easy to purchase oem part good price I’m recommending 💯👍

Super slow to get parts, company is not AT ALL helpful when there are issues with shipping/ delays. 0 accountability, do not order from unless you have tons of time to sit around and wait for parts that may or may not eventually show up. The only upside is that parts are competitive. Part was supposed to get delivered yesterday, it did not; it did not get delivered today either. I'm about to lose another weekend waiting for the part I ordered.

The convinience and availability of replacement parts, makes the brand appealing, keep closing the gap between consumers and manufacturers.

I needed a rear windshield wiper blade for my Veloster N. After receiving the order, I realized I accidentally ordered the wrong part and quickly requested a return (RMA) using their website's contact form. It's important to note that I did not open the packaging of the item I ordered. I received instructions a few days later, which I followed to the letter. I did not receive a response. I waited 5 days before reaching out again on the status of my RMA request. A day later I received a response stating I will receive an RMA form to fill out "shortly" but my return will incur a 20% restocking fee. Their website's restocking fee policy states, "Depending on the circumstances, our RMA agents will determine special exceptions on a case-by-case basis". It's odd that my RMA would have a restocking fee tied to it since it's unopened and I reached out to them immediately. Not only that, with all the back and forth with them on simply trying to get an RMA, a goodwill exception seems more than reasonable. Bottom line, if you have to return anything to this company, I would expect a restocking fee... Unfortunately, the web form that was supposed to be sent to me "shortly" never arrived. I reached out to them again but received no response. It's been 12 days since I started the RMA process and there's still no clear solution or response from them. As a small business owner, I would never treat a customer like this. Their return process is vague, overly complicated, and you will no doubt have to pay for a restocking fee no matter what. That's if you're lucky to even get an RMA processed. Avoid this company.

A little trouble with Checkout but overall a good experience

The shipping fees are very high compared to other sites.