Jeremy
Really bad customer experience
Really bad experience ordering with Hypland, I ordered a tie-dye hoodie from their newer Inuyasha collection. They recommended sizing up from your normal size, which I did but the hoodie was still too small for me. I simply wanted to exchange it for a larger size. They said their policy was that they wouldn't return my money and will only give store credit. They also don't pay return shipping, so I had to pay extra money to send my hoodie back. They said it would take 3 days to process the return after the item was shipped then they would give me store credit, well that 3 days turned into 5 days, which then turned into 8 days so in total with shipping the whole process took about a month of waiting. By the time they finally got around to giving me back store credit they didn't even have the item I wanted in stock anymore, so essentially I paid extra money with shipping to receive store credit that I can't use on the item I want while Hypland got their item back and my money and I'm left sitting here hoping maybe they will release something else I can use my useless store credit on, sucks.