Brandie
If I could give a zero I…
If I could give a zero I would….COMPLETE SCAMMERS. Tried to exchange a sweater and they MADE MY ACCT ZERO DOLLARS by trying to “verify” my address 😔🤦🏻♀️ reported to BBB. I would NEVER order from this company
HYPLAND is listed under Clothing & Underwear.
HYPLAND (hypland.com) has 711 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Brandie
If I could give a zero I would….COMPLETE SCAMMERS. Tried to exchange a sweater and they MADE MY ACCT ZERO DOLLARS by trying to “verify” my address 😔🤦🏻♀️ reported to BBB. I would NEVER order from this company
Marisa L.
I placed an order that was over $200, but soon realized I ordered the wrong size on one of my items. My fault. They do not do exchanges - no problem. They don't do free shipping on returns - disappointing, but it is what it is. I had no issue with creating a new order for correct sized item I needed, however, they wouldn't make an exception for free shipping on a new order (did not meet the $150 free shipping minimum). To be honest, this is such poor customer service, in my opinion, for them not "be able" to waive a shipping fee of $9.95 even though I spent over $200 on my original order. Call me entitled but this is currently an awful experience with Hypland. I feel as if they do not care about customer satisfaction/concerns, but only prioritize their own revenue. I suppose it's just business, but I'm appalled.
KV
Awful company. I originally wanted to buy something from them, but they didn't ship to my country, but still charged me for the shipping cost of the item anyway. Do not deal with, stay far away.
Jonjo M.
Ordered two t-shirts to the UK on 27 June. Didn't hear anything for two weeks so reached out to customer services to be told there was an unexpected delay. Products eventually shipped 28 July. Expected delivery 14-16 August. Summer in the UK will be over by then! I have never waited longer than three weeks to receive something from the USA, so what on earth is going on? Hypland, I like your stuff and would consider purchasing more, but two months to receive a purchase is completely unacceptable. I will amend this review if and when I can see that the quality of the products is up to scratch, but until then, this experience has left me with a very bad taste in my mouth. You guys need to sort out your fulfilment and international shipping.
Jamie
I ordered shirts from them a month ago and my order hasn’t shipped. They stated it would take 12-14 business days so it’s been longer than that. Now they’re telling me it will ship the 21st.. Ridiculous the website says 10 business days at most. Slowest shipping EVER I might as well have shopped somewhere else. They will not ship the items they have ready for me because they’re so cheap and want to ship everything together.
Christian
I placed my order on the 1st of February and only gotten a email confirmation. I sent an email today (March 6th) only to find out my red eyes black dragon rug was delivered on the 11th of February. What's crazy is when I got a response back from Hypland, I was getting emails of my order being delivered. Never had these before. Something's very shady with this company is all I have to say from here. I asked for a replacement and just didn't get a good answer. Very unprofessional.
alan C.
Got a tie dye Hunter Hunter long sleeve shirt. The fit and quality is awful. The sleeves are really tight and the neck hole is way to wide. Also there are loose threads All over it and some small holes.
Sophie
I'm in the uk and I ordered a hoodie. Not cheap and shipping was £10. The package says delivered, but it was nowhere to be found. Turns out they have sent it to a completely different address than what I provided. I have shown them proof of this and they will not own up to their mistake. Worst customer service for something I paid £70 for.