HYPLANDReviews of hypland.com

Don’t order from them. They cancel orders. And gave no legitimate reason why and won’t help reorder items that are now sold out. So my son’s gifts are now sold out. Ordered Friday received two confirmation emails. And Monday received an email saying order was canceled. Emailed company received a nasty email saying my account was flagged as fraud. Two days later ?? Credit card and shipping name and address the same. Used same address and card on previous order and credit card reports they didn’t flag it. They sent a nasty email and in that email they didn’t even attempt to rectify the situation. Very sarcastic emails from customer service condescending and rude.

This product I bought was not true to size as advertised and runs small. Since it was on sale it cannot be exchanged or returned for a refund or even store credit. I will not be shopping from here again!

Terrible customer support. They literally don't even reply. And their "opening times" that they say are 8am - 5pm isnt even accurate. At best its "open" until 3pm. Can't put in any orders and they get insta refunded if you try. Clothes look great, but its all just for show. Terrible company, would not reccomend at all.

I have been unable to place an order on the site. Every attempt results in an automatic refund. Trying to get in touch with customer service has been impossible. I waited over 5 hours in the live chat without a response, and I have sent 3 emails without any reply. It has now been a full week with no communication from the company. At this point, I can’t tell if this is a scam or just complete neglect of customers, but either way, it gives the impression that they simply don’t care.

AWFUL customer service. My GF bought me a bomber jacket as an gift, but when we opened it we realized one of patches was ripped and one of the sleeves was sewed incorrectly so you can’t really get your arm through. Customer Service said they wouldn’t do anything since it has been 30 days since delivery, despite the fact that it was a gift and the product was in new condition (other than the defects that came with the jacket). Will never buy anything from them again.

After a week, my entire order was cancelled by Hypland except for the impulse sale tshirt I thought I'd add on as it’s only £4 However they are still charging the full delivery fee which is 2.5x more than the tshirt is worth & are refusing to fully cancel the order despite getting in touch with them within an hour of them notifying me they cannot fulfil my order Would not recommend - Stay away!

Missing one item from my order for them to offer to send me a new one or a refund, then randomly stopped responding. Ignored my emails for 2 months without receiving as much as an apology let alone the promised missing item / refund. Horrible customer service and shameful/shady business practices. I suggest anyone having issues go file a complaint with the Better Business Bureau (BBB)

Had to wait a whole month just for my item (which was in stock, no pre-order) to even be shipped, still haven't gotten it. I have emailed them repeatedly and they are ignoring me.