HypericeReviews of hyperice.com

Jackie P. HyperCare Specialist was GREAT!! Jackie P. explained every thing in detail to get the right product I needed. Eceptional cuetomer servive. Once again Thank You Jackie P. GREAT JOB!!

Hyperice responded incredibly quickly to my email about a problem I am having with my Normatic leg boot. They solved my problem immediately and are helping me out even though my device is outside of its warranty. I appreciate the friendly, speedy response and how quickly this matter has been resolved. Beyond my wildest dreams! And I love my Hyperice/ Normatec leg machine and use it nearly every day.

We are a physical therapy practice and use our Hyperice 2 multiple times a day as part of our patients’ care. We purchased the unit in December 2025 and later experienced an issue with the motor. After I contacted the support team, they quickly helped resolve the issue and sent us a replacement unit. We really appreciated their prompt and helpful service.

Our charger went out and I called in and they replaced it on the spot overnighting on FedEx super awesome.

I needed a tiny spare part and the wonderful team member Yoshua, at Hyperice found it in the warehouse and sent it out to me that day. In this modern world where everything is automated and nobody cares, Hyperice stands behind their products and helps their customers. I am very grateful and love all of their amazing products.

Hyperice are a great Company and always go the extra mile for us customers.

I have severe spinal and nerve damage. One of my best sources of relief is a heated massage device; I have several. I was referred to Hyperice after an extensive ChatGPT search for better, more professional level therapy. After discovering these I bought two. When an issue developed with one, they quickly replaced it. It's becoming more rare it seems to find this level of quality and product support. Bravo Zulu Hyperice (milspeak for Well Done)!

The customer service was superb