Our mission is simple - to help everyone on Earth move better, live better and be better. Whether you’re an elite athlete or an individual who is simply looking for solutions to combat the impact of daily life, our suite of innovative products are here to help you unlock the best version of yourself.Founded in 2011, our innovative products have been used by the world’s best athletes and consumers in over 60 countries throughout the globe. We’ve built a brand that has helped define an entire category and is well positioned to carry the space forward for many years to come.
Hyperice (hyperice.com) has 776 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
hyperice.com
Website
hyperice.com
Category
Appliances & Electronics
Location
Irvine
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 21% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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a winning combo- Good product + Excellent Customer Service
Bought my percussion massager over a year ago and love it. I accidently broke the battery chord, and when I called to see if I could buy a replacement, customer service agent told me they would send one out for free. The agent went out of his way to help me find the order number and was patient and helpful. Good Product + excellent service= good buy
MM
Monica M.
Great products and Customer Service
We love all of the products we have purchased through Hyperice! The compression sleeves are well loved by all of our customers and employees! Not to mention - the customer service is beyond helpful and quick! Thank you all so much!
RF
Roy F.
Great Product I've Owned for 7-8 Years
I am a long term owner and have owned two Hyperice knee products for the last 7-8 years. These are excellent for athletic or injury recovery. My daughter played basketball and injured her knee and now her knee aches and swells a bit from any abuse from running/jogging or playing other sports using her knee. Hyperice provides pain relief and reduces any swelling using extreme cold from the compression cooling it provides. I think it is probably second best to the professional circulating ice water pump compression devices that cost thousands.
JH
John H.
Excellent product
Excellent product. Great construction. Unfortunately the connector was broken but Customer service promptly addressed the issue! It does a great job and the hyper sphere Mini is fantastic for carrying while traveling to take care of those sore spots you might get from prolonged sitting. Well worth it. Thanks for standing behind your product.
WR
WMyles R.
Customer service at its finest.
First, I have always been a big fan of the Hypersphere. I think it is a fabulous product. But recently, I dropped my hypersphere causing damage, mostly noise damage the product still worked fine but the noise was intolerable. My last purchase of the Hypersphere was from Amazon, so I had not dealt with the actual company. I went online and purchased a new Hypersphere. Just as I was about to close out my purchase, I realised I didn't know when the product would I arrive. So I contacted customer service, via live chat. She introduced herself as Jeanette. I asked about how long it would take before I would receive my product. I then, a long shot, asked is there any way to fix my old 'sphere?'She then presented me with some options, but also informed me that if I had the serial number, a 50.00 dollar discount would be credited to my current purchase. Talk about getting more than you bargained for. I thanked Jeanette so much, and thought, what tremendous customer service.
EG
EG
awesome
awesome job by Tommy
PP
ppmck09
Great product and support
Great product and support. Worth the $$$$$$$
GA
Gar
Just simple. The way it should be
Perfect. Replacement was a breeze when we had a problem.