HypericeReviews of hyperice.com

Besides the product being great, the customer service was amazing. From now on, if I have a problem with ANYTHING, I'm emailing Hyperice first, ha, ha

They have a very amazing product, I use it daily, and they also have very helpful, friendly and accommodating customer support (Jackie P has be fantastic to work with for my exchange). They did a size exchange with no friction for me. 10/10 experience with Hyperice.

Great products. Great people. I have back problems and use every day my venom back and venom go. My normatech and hypervolt gun. I recommand to all

I purchased a Venom 2 belt (which I love) and it ended up having issues after a few months with the heat no longer working. The customer service team responded super quickly and a new belt is on its way. Very happy with how quickly this was resolved.

The products are very good, top quality and most important, the team behind who are really quick and professional for any doubt you can have

Prompt responses and thorough explanation of process for handling the return and replacement. Very much appreciate a company that both stands behind their product and empowers their support team to handle customer inquiries effectively.

I have been using the Hyperice products for a few years now and think they are great. My Venom Back recently started having battery issues. Their customer service was outstanding, very fast responses and they stood behind their product to help me solve my issue.

I flew to my Father’s house to help him as he is dealing with dementia. In his office I found a box with Normatecs that had never been opened. Plugged it in so he could use them and the Y-connector only had oxygen coming out one side, only inflating one leg. I reached out to support and found out they stopped making the 2.0 version a couple years ago. Even though they haven’t made them anymore, Jack from customer support, had a new connector shipped out…complimentary. Great customer support! Thank you, Jack!