HypericeReviews of hyperice.com

High quality equipment with high quality customer service. I highly recommend and there is not another company like it! 10/10

Hyperice products were highly recommended to me, but what stood out was their customer service. Carlos from their HyperCare Team did an outstanding job in going above and beyond in helping with tracking and shipment issues for the Hypervolt 2 I had ordered. His constant and timely communication and updates helped ease my mind and his follow-up on the items he promised he would do to rectify this issue was very helpful. And at the end, I received my item as promised in a timely manner and I love the fact that with today’s customer service standards in the retail industry being non-existent, it is refreshing to know that companies like Hyperice still believe in treating their customers with respect.

I contacted Hyperice to repair an out of warranty Hypervolt. They sent a return lable for me to use to send in my unit, repaired the massager and returned it back to me within 2 day. I do have to say I live in the same state, but I would consider that fast service.

Very helpful customer service

I had a battery that wouldn't hold a charge and they were quick to replace it with a new one. I had intentions of paying for the replacement, but without hesitation they offered one free of charge. The support agent who helped me, Jasmin, was great. Very prompt and efficient.

Jared made my return so easily and I received a new one so very fast. This company has wonderful customer service.

I called for a malfunction of a Hypervolt machine, and Cristina was efficient, transparent, and helpful. I'm really please they are going to solve my problem in a timely matter

Chris in customer support was awesome. He explained all the units I was interested in. Which made my decision easy. Just bought the Hypervolt Plus! He also told me about the Hyperice Veterans Discount and how to apply it. Thank you to Hyperice and Chris for your support of Veterans.