Marty S.
I had a VERY positive and professional experience with Joshua and the Hyperice Support team.…
I had a VERY positive experience with Hyperice Support team and specifically - Yoshua. He handled my issue quickly and in a very profession manner. This was the second issue I had with the Hyperice Vyper 3 roller. Because of Yoshua and the support he provided, I will buy future Vyer 3 rollers from Hyperice. Thank you Yoshua.
Response from HypericeApr 22, 2026
Marty, we are deeply sorry to hear about your recent issue with the Vyper 3. We are thrilled to hear that our Customer Experience team was able to resolve it quickly and efficiently, getting you back to using your product immediately!


