HypericeReviews of hyperice.com

I accidentally ordered to the wrong address and Hyperice worked with FedEx to resolve it so I received the package to the correct address. Thank you!

Great customer service. I reached out about a faulty hose. Breanna took care of it and immediately issued a replacement. I love my normatecs! Best ever.

Had a small issue with my compression boots. Contacted Hyperice and they were so helpful. They asked a few simple questions and agreed to send me out a replacement boot swiftly. Super impressed with the customer service and the product itself I would definitely recommend using.

I had a little issue with my hyperice device and the customer service was outstanding. So friendly, prompt and resolved the issue immediately. Some companies make you work soo hard to receive the outcome you know is the correct one but these guys did customer service the way and made it a pleasurable journey. I highly recommend hyperice.

I had lost the charger for the Hyperboot by Nike shoes and I reached out to customer service and was able to get a replacement. HyperCare Specialist Breanna was extremely helpful and courteous in our conversation and kept me informed from tracking start to finish. Hyperice products and company is a well managed and branded company. Look forward to doing more business with them.

Whilst the product we purchased had developed an issue, the Customer care personnel lived up to their name. With exemplary service through the online process and patience dealing with a third party the Customer care officer (Alex) maintained efficient and clear communication and was a pleasure to deal with.

REALLY impressive customer service! Fast, courteous, professional, and competent. What a pleasant surprise in today's world. Highly recommend.

The customer service at Hyperice is fantastic. I bought a Venom 2 shoulder device at the Sea Otter Bike Festival last week. When I got home and used it for the 1st time I saw the unit was for the left shoulder rather than the one requested for my right shoulder. Breanna handled the entire exchange quickly and efficiently without any hassles/issues. That's why I continue to buy and use Hyperice products. Dependable and amazing customer service.