Michael F.
Yoshua with Hyperice was so helpful
Yoshua with Hyperice was so helpful! Yoshua helped find my original order, and assisted me with getting a replacement device that I was having issues with. I couldn’t be happier with my experience!

Our mission is simple - to help everyone on Earth move better, live better and be better. Whether you’re an elite athlete or an individual who is simply looking for solutions to combat the impact of daily life, our suite of innovative products are here to help you unlock the best version of yourself.Founded in 2011, our innovative products have been used by the world’s best athletes and consumers in over 60 countries throughout the globe. We’ve built a brand that has helped define an entire category and is well positioned to carry the space forward for many years to come.
Hyperice (hyperice.com) has 776 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Showing 631 reviews with 5 stars · Clear filters
Michael F.
Yoshua with Hyperice was so helpful! Yoshua helped find my original order, and assisted me with getting a replacement device that I was having issues with. I couldn’t be happier with my experience!
Joel C.
Valeria was AWESOME!.I have been trying to get this problem solved for over a month! She was super kind & patient with me. I am a retired disabled Veteran and know nothing about computer communication. She accomplished what I was asking for!! What a GREAT experience! THANK YOU!!
Phillip H.
Had a small issue with the product and Jack in the support team was super helpful. Replacement part shipped out. Would recommend, the customer service matches the product here.
Brent K.
Great quality products and outstanding customer service!
P & P.
Fantastic Customer Service! I emailed Hyperice regarding the Venom 2 Back Massager having a noise issue. I use this product almost daily due to a low back issue. It works better than anything else that I’ve tried, and I’ve tried many! Breanna got back to me quickly asking for more information. Even though my 1 yr. warranty just passed Hyperice sent a replacement. I was a big fan of their products before this issue. Now I’m also a big fan of their support and especially of Breanna! The cost is well worth it when you get a great product with fantastic customer support.
Scott G.
Product is amazing and customer service has been very attentive 💯✅
Stephen C.
I first saw this worn on the sideline of an NBA game, and thought it must be good. It's a game changer for a middle-aged weekend warrior. I wear it in the mornings before my workouts and it really helps.
Steve
I've had Hyperice products for almost a decade. When I had issues with my Hypervolt, customer service was on top of it. When I recently had concerns about my Normatec charger, customer service rep Breanna was on top of it and went above and beyond. Highly, highly recommend Hyperice!