Derek Q.
good customer service with my online…
good customer service with my online faulty replacement.

Our mission is simple - to help everyone on Earth move better, live better and be better. Whether you’re an elite athlete or an individual who is simply looking for solutions to combat the impact of daily life, our suite of innovative products are here to help you unlock the best version of yourself.Founded in 2011, our innovative products have been used by the world’s best athletes and consumers in over 60 countries throughout the globe. We’ve built a brand that has helped define an entire category and is well positioned to carry the space forward for many years to come.
Hyperice (hyperice.com) has 776 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Showing 631 reviews with 5 stars · Clear filters
Derek Q.
good customer service with my online faulty replacement.
Mary
Valerie, the Hyperice customer support rep I worked with went above and beyond helping providing support when I needed help
Demetrius P.
As a Brazilian Jiu-Jitsu athlete, instructor, and someone constantly balancing the demands of professional life, recovery is not a luxury, it’s a necessity. Investing in the Normatec legs, hips, and arms systems has honestly been one of the best decisions I’ve made for my health, performance, and overall recovery. After long days on the mats, intense training sessions, or nonstop weeks managing operations and events, these systems have helped my body recover in ways that traditional stretching and rest simply could not. The difference in circulation, soreness reduction, and overall readiness is immediate. It has become part of my routine. What makes it even better is that my wife now uses all of the systems as well, and she absolutely loves them. It has turned into something that benefits both of us physically and mentally, especially with how demanding life can get. I would highly recommend investing in the full setup if recovery, longevity, and performance matter to you. This is not just a product purchase, it feels like an investment into your body and quality of life. Special thanks to Jack Reid in Boston for taking the time to present the products at the Reggie Lewis Center. His professionalism, knowledge, and passion for recovery technology really stood out and made a lasting impression. Outstanding experience all around
Ernest L.
I fell in love with Hyperice products! As a person with many chronic conditions not only do I find their devices useful they are necessary to the best quality of life I can achieve! In addition to the high quality, every question and issue I've had has been dealt with quickly and warmly. I'm made to feel heard, and could not be happier with their customer service. They have in me, a devoted shopper and walking ad for their products and people. THANK YOU!!
Steve R.
Seedless customer service end to end. Yoshua responded quickly and resolved the problem I had with my Hypervolt quickly. Some of the best customer service I have ever had through an online retailer.
Barry K.
I have multiple Hyperice products, and have for years. I recently tried a new one, which I loved, but it had some issues. Jack and the Hyperice team took amazing care of me and we solved the issue.
Erin R.
Not only do I love the product (normatec elite hip), but the customer service that I received from the company is fantastic. I lost the plug for my device after having hip surgery, and Jack with customer service went above and beyond to help me get a replacement and maintain my rehab.
Lindsay B.
Very helpful and quick with product support