Hygger AquariumReviews of hygger-online.com

customer support is excellent & i love the quality of hyggers products

Ordered two gyre style crossflow wave makers. They both worked great upon installation, but one of them broke in less than a day. Must have been a faulty motor, it happens. I reached out to customer support, and they were very helpful in attempting to help me troubleshoot the problem. And when none of the fixes worked, they sent me a new motor with no hassle. I just received the replacement at no charge to me, and it works great! Overall happy with the product quality, very quiet operation with a high output and lots of settings! Hopeful that these will last me a long time

The Hygger 18-24 light I ordered is awesome! It has all the color spectrums and I love the auto light on the easy controller the light comes with. I work at night, so when I get off in the early morning, I won't worry because my aquarium lights will turn on at 6 30 am and shut off by themselves. It's a great way to have an easy and worry free light source for your aquatic friends. It also has adjustable, sliding arms and will perfectly fit on top of your aquarium! I would definitely recommend!

My heater broke and customer service was very responsive in sending a replacement

So unfortunately I bought a heater that was faulty it worked amazingly till it didnt i contacted the customer service department and they were amazing help and replaced the heater as it was still in the 2 year warranty i wouldn't hesitate buying any of there products.

Great quality products and quick customer service response. We received a broken light. Just 1 message to Hygger and they immediately sent out a new light and followed up to make sure we received it and it was working properly! You don't see that level of customer service today, highly recommend Hygger.

My water heater broke down, so I contacted them about the issue and received a quick response; good brand, good service, and excellent customer care.

Had a problem with my heater… I contacted the support team who replied promptly with some suggestions on how to correct the problem and a request for some info and a video which I provided shortly after. Again, a very prompt response agreeing there was a fault and a replacement was arranged. I was told it Would take a couple of days and I received a message saying it had been dispatched any It arrived the same day. Fantastic customer service from Emma throughout with prompt responses and a quick resolution - never used Hygger before but after this experience would not hesitate to use them again or recommend them to others - occasionally things go wrong - I think the measure of a company is how a problem is resolved and I have to say I couldn’t have asked for better