Hygger AquariumReviews of hygger-online.com

I received a hygger digital heater and a hygger 30ft tank vacuum from my wishlist for my rescue pond. It stays at the desired temperature no matter the weather. 100% worth the money and the vacuum works amazing, I can't wait to get more hygger gear!! 10/10

Being new to keeping Marine fish, I did research on the cost of equipment, I realised how expensive it was going to be. The Hygger heating system caught my eye, so looked into it further. If there's one thing other than a filter system I wasn't prepared to compromise on, it was the aquarium heater, so I read the reviews and watch some YouTube vids. I chose the Hygger 200W LCD aquarium heater. It was 2 weeks before I placed it in the tank and began to cycle before adding livestock. Everything was ok, until I had a problem, too late to send back to Amazon, 30 days had lapsed, so I contacted Hygger, and after a couple of emails, they have sent out a replacement. I cannot thank them enough for their understanding of the problem and acting as efficiently as they have. Their customer service is outstanding. I will have no problem in returning for further purchases and advice if I need it. Great people to deal with.

Hygger earned some serious brand loyalty from me! I purchased (2) 36W 36 inch long hygger full spectrum aquarium lights. After about 3 months the light burned out. I reached out to hygger via email... I was skeptical. The next morning Luna reached back out to me and asked for a video to ensure the testing was accurate. She was able to confirm my findings and the next day replied with next steps for me. Luna the. Sent me a final email confirming that my replacement will be in the mail and would receive it in 3 to 5 business days. 3 business days later I got home and my new light was there! Luna was efficient, empathetic, and just awesome! Luna just earned hygger a lifetime customer. I am 12 years in the hobby and a customer service manager for a fortune 500 company. You were great!

Luna was very helpful in replacing my light. I have multiple hygger products and have had a few issues with this specific light. They have always responded immediately and got me replacement power sources and now a replacement light. I will continue to use hyggar for their customer service alone

Luna in customer service was quick to respond to my need of a replacement for a 500 watt heating element under warranty. I contacted Hygger via email and after a short further exchange of information she sent me a new unit!

I bought the 800W Hygger Aquarium Heater in November 2022. All was well until earlier this month when it stopped working. I reached out to Hygger customer service team, they responded right away and provided excellent service. After diagnosing the issue, they sent me a brand new replacement heater. Thank you so very much for the 5-star service!

Really nice and fast Support

I bought a heater for my 120 gallon Planted Discus tank. Unfortunately we had some problems with it. Hygger responded to my email within 24 hours and sent a replacement right away. A problem is not a problem when you have excellent customer service.