Tanya
My heating sounded an alarm
My heating sounded an alarm, I didn't know how to deal with it. The customer service asked me about the detailesand replaced me with a new one. These were completed within 2 days. Thank you very much

The brand Hygger was registered on Jul 10th, 2018. And ever since then, we have been dedicated to making aquarium products. We are the top seller of aquarium products on Amazon and we also sell our products worldwide. Our products were endorsed by many big names in the industry and liked by hundreds and thousands of fish hobbyists.
Hygger Aquarium (hygger-online.com) has 434 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 370 reviews with 5 stars · Clear filters
Tanya
My heating sounded an alarm, I didn't know how to deal with it. The customer service asked me about the detailesand replaced me with a new one. These were completed within 2 days. Thank you very much
Robert B.
Hugger sent out a product with all the appropriate information. Fed Ex did not deliver that product to my address. When I called Fed Ex they were rude and offered no resolution. Were adamant that the shipper errored. I sent Hugger a detailed email regarding their lack of concern or even an investigation. Hugger contacted myself. Via email and assured they would send me another pump. They did through Fed Ex again no the less. It was delivered to me this past Saturday. Hats off to the Hugger Company for making good and satisfying a disappointing circumstance. Their customer service goes above and beyond
Lagüy
Excellent costumer service, very quick and polite, they replace the adapter for my light real fast. Highly recommend their products and services. ⭐️⭐️⭐️⭐️⭐️
Thomas H.
Hang on the back 7w 20-40 gal are awesome 👍
Cory W.
Terrific products. Unbeatable value. I bought a freshwater planted light, air pump, heater and canister filter. When I did have an issue with the canister filter I purchased, they addressed it immediately and sent another. I have already made several subsequent orders. Excellent overall experience.
Frau Grisanti S.
Guter Preis 🏷️ Leistung ,daher fünf Sterne 🤩 .😂🖐️👊🖐️😂
Tony K.
Ordered 3 x HG999-36w one Dec. 19, 2024, received all 3 on Dec 24th, unfortunately one wall power source was defective and the light would not power up, contacted customer service shortly after on the same day, found a response email when i awoke the next morning from Kitty. She simply asked for a video showing the concern and was able to send me info letting me know that the new component would be shipped out asap. Several days later i received the new wall power unit and all has worked flawlessly since. Since then i have ordered and received and setup 3 additional, 2 x 26w and a 42w bringing my total to 8 HG999 models on my tanks growing plants and working flawlessly. Top notch product.
Paul F.
Quality products,their heaters are second to none. I used to have the glass tube style heaters and an inkbird. I replaced them all for the hygger 800w heaters. best thing I could have done,clear display,easy to understand and operate. More expensive than a basic heater but worth the extra money.