Hygger AquariumReviews of hygger-online.com

They followed through on a warranty regardless and answered me back. Thanks all!!

I bought the HG298 aquarium gravel cleaner / water changer for my daughter's goldfish tank, and the whole experience has been great. The product works well, and what really stood out was the customer support: Ginger from the Hygger team patiently answered every question I had, from voltage compatibility for Argentina to suction power for a small tank and detailed sponge-cleaning instructions, always clearly and with real product knowledge. Very happy with the purchase and the support, and we'll definitely be looking at more Hygger products in the future.

I had some issues with my order. First, I wasn’t going to be in town for the delivery of the shrimps - Tammy from customer service adjusted delivery time to accommodate my absence. Second, I couldn’t manage to fit the bracket onto the light. But Tammy patiently worked me through it and I was able to get the light situated over my planted tank. This is my third Hygger light (2nd on this tank), but this light seems to work extra well. I see so much new growth in the 2 weeks I’ve had this light on my tank. The shrimps also came in a very secured package with some cool packs to keep the shrimps alive. All arrived alive with 2 extra shrimps. I love the variety! Thank you for an exceptional customer service and valuable merchandise!

The Hygger staff are amazingly responsive and helpful. They have answers, solutions, and products for almost everything aquarium related. My recent inquiries (and orders) regarding filters and replacement parts were quickly addressed and to my complete satisfaction.

First, I just like their product line. The products are thoughtful, versatile and seem well engineered and assembled. The Hygger web site is now the first place I go if I am looking for anything that may be in their product line. When I asked them if their aquarium lights might do as a light for a parrot, they didn't just blow me off with a simple "no", they sent me a thoughtful and thorough reply telling that they won't work, why they won't work and what will work. That reply was way over and above my expectations and just emphasized to me the level of professionalism that they want to maintain and project.

Great customer service and amazing products (So far at least) love their 72 watt 48 inch plant light. Not a weak light.

Fantastic customer service when making a warranty claim for a faulty unit. Emails were quick and a new air pump was delivered in no time at all.

I decided to revamp my 5 gallon tank for my kitchen and saw this disk aerator. I really love the look of it. When I received it and tried to follow the instructions, (they didn’t help at all for setup)but I tried on my own and it didn’t work. I emailed their customer support and Tammy helped me problem solve, she was amazing. She sent me the actual picture on how it should be set up. Still didn’t work so Tammy sent me a new one and it worked. It’s perfect! Thank you so much! Great Customer Service Hygger