Hygger AquariumThe brand Hygger was registered on Jul 10th, 2018. And ever since then, we have been dedicated to making aquarium products. We are the top seller of aquarium products on Amazon and we also sell our products worldwide. Our products were endorsed by many big names in the industry and liked by hundreds and thousands of fish hobbyists.
Hygger Aquarium (hygger-online.com) has 434 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Cody C.
I have a few products from this company, the only issue I had was with their wave maker, it quit working within 4 months of purchase. That being said, the customer service I received was superior! I had a new wave maker within the week and they gave constant updates every step of the way! One of the best customer service experiences I have received!
David S.
Always use their products and gave to say Customer Service is second to none. Highly recommend.
Tadas
Had an issue with an aquarium light outside the standard Amazon return period. Their support team provided troubleshooting tips and when it was determined the issue is irreparable, I got sent a replacement light promptly
Donna C.
I just ordered the hygger slim LED light. I am so excited about my purchase. It makes my aquarium world pop with vibrant colors of my fish and tanks setup. I love the programmable features that simulates natural light from dawn to sunset. Energy efficient also a plus, with a two year warranty. I had a few questions and customer service support is top notch! I will definitely be doing future purchases.
gillian H.
I have bought a lot of tank heaters over the last 40 years, but I have to say the hygger heater is one of the best I have purchased. I had a problem and I contacted their customer service department, they replied to my email straight away and sent a replacement heater with in 2 days. They kept me informed of delivery. Its not often I can say this about company's customer service department but hygger customer service department is the best by far it was a pleasure dealing with them! I would recommend both the product and service! Great experience!
Matthew
I purchased 2 hygger wavemaker from a reputable company,1 worked well other playing up after ,manufacturing error,contacted Hygger to report it,not thinking anything would come of it,i was amazed at the customer service,helpful to the limit,had 2 brand new Hygger delivered within days Sent them pictures and a video as proof which prompted rapid response.lesson learned,buy direct from Hygger a company you can trust
Beth O.
I purchased a water change pump for my large turtle tank and unfortunately I just stopped working after about 5 months. I contacted customer support and to my immense pleasure, a new unit was sent out. I am impressed with the quality and speed of their response, and also how painless the whole process was. Thank you, Hygger, for making my life easier. My three turtles also thank you. My little pump makes cleaning their tank a breeze!
Alicia K.
I had an issue with my turtles heater so I contacted the company via email, I received a response the same day. She was genuinely concerned for my turtles well being and helped resolve the issue very quickly. She even reached out to me afterwards just to make sure everything was still working well. I really appreciate the way it was handled.
