Hygger AquariumReviews of hygger-online.com

Have bought many products from this company can only say their customer service after sales is second to none, Had a problem with a heater sent email got immediate answer and problem sorted by ginger so thank you, certainly recommend 100%

Customer service started, I was connected from 1 person to another. The second person was the absolutely correct person that I needed. Every thing was done via email. I sent a quick video and the sent a new heater

Unfortunately, and this happens, my UV light stopped working after 5 months. Defects happen. I wrote to Hygger with the issue, they responded in less than 24 hours requesting my order number and a short video showing the defect, and they replied (again in less than 24 hours) that they would send me a new one immediately. Also, they offered guidance about how to make the product last longer (using intermittently). In less than a week, I had a new one. Super responsive. Honors their warranty. Resolves the problem immediately. That is exceptional customer service.

The order was easy, I love the points systems keeps me on buying their products. Got 2 filters, got the water cleaner pumps, 2 lights holder for the tank. I might test out the plants light for my aquarium plants. Highly recommended. But be patient the shipping take about 1 week or less.

Had a problem with one lamp a year after I bought it. Customer service replied fast and sent a new lamp in a few days. Excellent service

The range of products and reliability makes your brand a number 1 choice also priced very competitive

I have made multiple orders from Hygger and have been happy with everything every time. I recently had a small leak from the backpack filter I purchased from them and the warranty claim was simple and quick. I discovered the leak on Christmas Day and reached out immediately unsure when they would see my message due to the holiday. They got the warranty claim started the next day for me and was a breeze on my end. Very happy with their products and more so with their customer support

I have 5 Hygger Heaters And 5 Hygger Sponge Filters, I can assure you Hygger is very highly regarded in the fish keeping community for their phenomenal prices and customer service as well as the quality of their products. I am not super comfortable trying other brands because all the fish wholesalers I use specifically recommend Hygger Brand products, and after the many I've purchased, and the several more sponger filters and heaters I have yet to purchase for new tanks that are being set up, I can assure you that you're picking great products when you shop with Hygger. Subsequently I highly recommend their Aqua Scaping tool Kit and Syphons/Gravel Vacs as well! You can see their products in action on my tiktok @oceanandivy