Hygger AquariumReviews of hygger-online.com

Worst thing I’ve ever bought. The riser for the light doesn’t hold the weight and bends forward. Complete waste of money. Customer service doesn’t respond at all. Don’t buy from this place.

The 25 watt wavemaker lasted for 92 days and displayed a code of 04 which means it needs cleaning. After a thorough cleaning it still does not work. I will try a better brand

Bought to hang on back filters both quit within a month. Total junk !! I maintain aquariums for a living and so gals I did not buy these for any clients

Seems like a great deal but it’s not. The instruction manual is very vague and the writing is tiny. Once I was able to get it working it lasted 2 weeks before it stopped working. They did replace with a new one through Amazon but now I have to pack up the broken one and return it in the original package, so you better hold on to the box etc. In the meantime I did have to purchase a different filter that was much cheaper and seems to be doing a better filtration job so I have not attempted putting together the Hygger replacement.

I don't know how anyone in these reviews has given this company excellent scores for customer service. The products may be great, but I wouldn't know because a week after ordering my order still says processing. I emailed them (there is no way to get in touch with anyone by phone) earlier this week asking to cancel my order. I finally get a response saying that they can't cancel my order because it has already shipped, gave me a "tracking number" but not who the supposed shipping carrier is, and my order STILL says just processing on my account. How could it have shipped days ago yet still show as processing? No matter how great these products are I will never purchase from this company again. Your website offers "fast free shipping," which has absolutely not been true. I may not be the case, but this sure seems like I was lied to about it being shipped just so that they could deny my request for a refund, even though my order really has not shipped.

Buying the Hygger HG139-9W multi use UV filter has been a complete waste of my time and disappointment. The Hygger HG139-9W is manufactured as cheap as they can make them, barley seen the blue light when UV was on. Think twice before buying Hygger products

My tank heater was purchased 9 months ago. I have emailed the company, sent required info and now being ghosted!! Sad since I have referred so many people to them. I just want my heater replaced!! Beware: they don’t stand behind the warranty!!!

Received broken heater