Hygger AquariumReviews of hygger-online.com

My issue was dealt with promptly and with assurance it would be completed to my satisfaction.

Theyre supportive, they listen, and are incredibly patient. Their products are reliable! I use a few for my aquariums and have only had one off issue, but the product still worked!!! My light acted weird, so they replaced its entirety - even after a near whole year from purchase!! I will ALWAYS recommend hygger.

Ottima esperienza con la Hygger, per un prodotto che dava problemi. Dopo averli contattati immediatamente hanno effettuato l'invio di un nuovo prodotto in sostituzione, che però durante il trasporto ha subito un danneggiamento e nuovamente contattati hanno inviato subito un nuovo prodotto che questa volta è arrivato integro. Cosa posso dire assistenza TOP e prodotti eccellenti. Excellent experience with Hygger, for a product that was having problems. After contacting them immediately, they sent a new replacement, but it was damaged in transit. When I contacted them again, they immediately sent a new one, which this time arrived intact. What can I say? TOP customer service and excellent products.

The experience of ordering the product through Hygger was great, it was simple and the site very easy to navigate, the item was shipped and delivered in an expedient manner without any delays! From just that point I would recommend Hygger but now lets talk about the product, the hygger Auto On Off LED Aquatium light is phenomenal, it is everything I am looking for in aquarium lighting and the cost was amazing for the quality! I haven't set up an aquarium for about 10 plus years and some things have definitely changed and gotten better, Hygger is definitely, the better!! I have two other products coming from Hygger and can't wait to get them and pass on a review! At this point Hygger will be the only place I order my aquarium supplies!! Now, if I could just convince them to send me a couple of light holders for my new lighting! Lol!! HIGHLY RECOMMEND!!!

Great customer support. I had an issue with a product under warranty and it was replaced without hesitation. Great communication with vendor, would recommend products and I will order more from this company.

They are extremely helpful - even when I have questions which are not directly related to their products - and patient! I am retired in my seventies and i keep busy doing crafts - however - I have been warned I need to rest my eyes by looking away from the work I am doing directly in front of me and stretch my eyes by relaxing them and gazing off aways. So I decided to get a small 10 gallon aquarium to use to rest my eyes. I first tried an all in one brand - and that did not work out for me - a lot of issues I won't bother you with - so I went with purchasing separate pieces - and got a 10 gallon rimless aquarium, I went through 5 different and sadly more money than I should have ever spent on my SS income before I found the Hygger Backpack - I LOVE the Hygger Backpack! I cannot recommend it enough - not to mention thier great how to videos to set it up. None of the other companies can even come close to the quality of their instructions. I went through lights the same way - and ended up with Hygger - they were so great at working with me to help me make a good selection - one company I contacted for more assistance with programming their very complicated lights - said that they could not help me because the programming had to be set up to very specific times of day size of tank each different color light had to be separately programmed - one website said use lots of blue to prevent algae - that seemed to create more algae - another said avoid a color that caused it to get worse - I just needed some simple lights with a timer - Hygger directed me to one of their lights - but also using a bracket so the lights were more than an inch or so away from the water. Plus it has a timer so that even if I forget it won't forget to turn off and on. to top it all off, they gave me some great instructions on how to clear the algae off of the plants and decorations without stressing out my fish.

I have 4 Hygger lights, 2 Hygger heaters, a Hygger 5 in 1 gravel cleaner and a Hygger sponge filter. I love Hygger products bc they work great and if there is any kind of issue with any of their products their customer service is impeccable. To me when it comes to aquarium products, you just can't beat Hygger.

I recently had a problem with the Sand Vacuum in the HG292 Gravel Cleaner I had purchased. I contacted customer support and I received an immediate response telling me how to resolve the issue. I did what I was advised and the problem was solved. A big thank you to Ginger who handled my request.