Hydrafil Filtration ProductsReviews of hydrafil.com

Hydrafil Filtration Products reviews

148 approved reviews, newest moderated first

Spencer P.
Nov 15, 2019
answered promptly
answered promptly took order quickly and shipped as requested. good to go spencer
Response from Hydrafil Filtration ProductsNov 19, 2019
Hi Spencer, Thank you for taking the time to write your review. Hydrafil, Inc
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Jose R.
May 23, 2018
Great place to buy
Great place to buy
Response from Hydrafil Filtration ProductsMay 23, 2018
Hi Jose, Thank you very much for taking the time to share your review. Have a great day. Hydrafil Sales Team
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Efrain L.
Feb 19, 2018
I was a little worry because I didn't…
I was a little worry because I didn't get a response at the beginning
Response from Hydrafil Filtration ProductsFeb 21, 2018
Hi Efrain, Thank you very much for taking the time to share your review. You are a great customer that has been with us for almost 8 years. We are happy to be able to help. Please let us know if there is else we can do anything. Hydrafil, Inc Hydrafil Sales Team +1 (313) 915-4120
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wayne
Feb 12, 2018
Great knowledge and support
Great knowledge and support. Thanks hydrafil
Response from Hydrafil Filtration ProductsFeb 12, 2018
Hi Wayne, Thank you very much for taking the time to share your review. Have a great day. Hydrafil Sales Team
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Pamela
Feb 5, 2018
It has taken many calls & emails to try …
It has taken many calls & emails to try to receive a corrected invoice. Still waiting, and only going to a generic voicemail.
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kathyabby
Jan 30, 2018
ERIC FORD was very helpful
ERIC FORD was very helpful , thank you
Response from Hydrafil Filtration ProductsFeb 8, 2018
Hi Kathy, Thank you very much for taking the time to share your review. Have a great day. Hydrafil Sales Team
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John S.
Jan 22, 2018
Great fast service
Great fast service. Good people.
Response from Hydrafil Filtration ProductsJan 22, 2018
Hi John, Thank you very much for taking the time to contribute. Have a great day. Hydrafil Sales Team
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JA
Jan 22, 2018
Unresponsive via e-mail
Unresponsive via e-mail, doesn't keep their promise, 6 week delay in shipment, cannot be trusted.
Response from Hydrafil Filtration ProductsJan 22, 2018
Hello Michio, Our apologies for the delay and mistake. After speaking with you, we agreed to ship your missing filters to Japan at no additional cost. We were hoping that this would help correct the issue. Again our apologies for the mistake, we did everything we could to help and correct our mistake, even shipping internationally at our expense. The Japanese DHL Waybill is: 6519334312 If there is anything we can do in the future, please let us know. Our sincere apologies, Hydrafil Sales Team.
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