Hydrafil Filtration ProductsReviews of hydrafil.com

Hydrafil Filtration Products reviews

Showing 3 reviews with 2 stars · Clear filters

Customer
Sep 9, 2026
Better communication needed.
Better communication needed.
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Srinivasan M.
Nov 30, 2021
Invoice name in personal name ( not in…
Invoice name in personal name ( not in company name) phone no is incorrect and UPS is not able to reach us However shipment is hold on costoms more then 7 day due to wrong documentaion in original invoice.
Response from Hydrafil Filtration ProductsDec 8, 2021
We apologize for the incorrect information that was accidently put on your custom invoice. As per our discussion we have refunded you your international shipping charge. We have also updated your customer profile in our system so that all future orders will have the correct information. Thank you being a valued customer throughout the years.
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Inoac Interior S.
Sep 22, 2021
I have not received the product as it…
I have not received the product as it was hung up at customs with the incorrect information
Response from Hydrafil Filtration ProductsSep 22, 2021
I do apologize if something was filled out incorrectly in regards to your shipping information. We ship numerous packages daily and can not monitor all of them. We were not contacted and made aware of any shipping issues. I assure you if we would have been contacted we would have taken the appropriate steps to remedy the customs issue. Sales Team Hydrafil Filtration Products
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