Hydrafil Filtration ProductsWith over 200 thousand cross references Hydrafil.com - The Only Way To Buy Hydraulic Filters.
Hydrafil Filtration Products (hydrafil.com) has 148 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing148 approved reviews, newest moderated first
Ritchie
website was easy to navigate, found the filters I was looking for right away and ordering could not have been easier.
Response from Hydrafil Filtration ProductsDec 8, 2021
Thanks for taking the time to leave a review. We really do appreciate it! Looks like your order should be delivered Friday 12/10.
Srinivasan M.
Invoice name in personal name ( not in company name) phone no is incorrect and UPS is not able to reach us However shipment is hold on costoms more then 7 day due to wrong documentaion in original invoice.
Response from Hydrafil Filtration ProductsDec 8, 2021
We apologize for the incorrect information that was accidently put on your custom invoice. As per our discussion we have refunded you your international shipping charge. We have also updated your customer profile in our system so that all future orders will have the correct information. Thank you being a valued customer throughout the years.
Jeff R.
Excellent Service. Will definately order from them again. Jeff
David F.
Prompt delivery.
Inoac Interior S.
I have not received the product as it was hung up at customs with the incorrect information
Response from Hydrafil Filtration ProductsSep 22, 2021
I do apologize if something was filled out incorrectly in regards to your shipping information. We ship numerous packages daily and can not monitor all of them. We were not contacted and made aware of any shipping issues. I assure you if we would have been contacted we would have taken the appropriate steps to remedy the customs issue. Sales Team Hydrafil Filtration Products
John B.
The experience to date has been great, just as it was when I last purchased the Filters. Unfortunately, I am currently in lockdown here in Auckland New Zealand and Covid has messed with deliveries which is not a problem for you. However, the process of ordering, confirming and despatch has been very quick and seamless. Much appreciated.
Todd I.
still yet to receive the order taking to long!
Response from Hydrafil Filtration ProductsJul 27, 2021
Hello Todd, I apologize that you feel that way. You placed your order on June 11th. The filters you ordered were not in stock and were made to order. The order shipped 13 business days after the ordered was placed. Our advertised Lead Times are 10-14 Business Days for non stock items. We shipped the order according to the level of shipping you purchased at the time of checkout. At the same time DHL and UPS international shipping which have Guaranteed transit times to Australia of 3-5 days were offered. You choose "USPS First Class Mail" which deliveries generally take between 7–21 days to arrive, although the USPS does not guarantee delivery dates or times. Your tracking information currently shows that your package departed from Hong Kong on July 15th and is currently in transit to the destination. To help this from happening to other customers we have since removed USPS as an option for international shipping and only allow DHL or UPS. I do apologize again for how long it is taking and hopefully your filters will arrive soon.
Lubbock E.
decent delivery time.
Response from Hydrafil Filtration ProductsJun 9, 2021
Thank you for taking the time to leave a review. We appreciate it! Hydrafil Team.
