Hy-Vee /ˌhaɪˈviː/ is a chain of more than 245 supermarkets located throughout the Midwestern United States in Iowa, Illinois, Kansas, Minnesota, Missouri, Nebraska, South Dakota, and Wisconsin.
Hy-Vee (hy-vee.com) has 177 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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Excellent
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177 approved reviews, newest moderated first
Amber D.
I have used this service several times. Everytime I've used it i always receive food that expires within a day or two. I have had to contact them several times after delivery because I am missing a lot of items that I paid for. The last time I ever wasted my money on this service was after the gave me a gallon of milk that expired the day after I received it.
Faith M.
I typically like Hyvee for their selection and their employee-owned business. But the online order pickup has been a nightmare. Constantly out of basic produce, or missing items, or ignored while waiting to pick up my groceries. One time I went to pick up my groceries and they said they didn’t have them done so they would deliver them. They never did and I called to ask what happened and they simply forgot, and the my order had gone bad so they said they would redo it and deliver. Then they delivered the order to the wrong house! I don’t even know how that’s possible. Finally ended up getting my food 24 hours later. I know COVID put a strain on grocery pickup but get it together you guys!
Quinn M.
Ok so I definitely don't recommend shopping here because when we ordered online to come pick up our food they shorted us almost every thing! I mean come on, we ordered 2 frozen pizzas and they gave us 7 and made us pay for it. We also paid for a ham and a turkey, they gave us the hame but not the turkey! So Hy-Vee is your goal to disappoint every customer that walks in your doors or orders from home? IM NEVER SHOPPING THERE AGAIN!!!!!!
Shawn K.
Crap customer service. I would rather put my finger in a pencil sharpener than sit in line for 25 minutes because their manager would rather you sit in line for 25 minutes. Go somewhere else !
Traci S.
Ordered online for the first time yesterday! Due to three of my household have covid!!!! Still at noon today still have not got my groceries!!! This is insane omg we have had to call multiple times!!!! Keep getting the run around wow just wow so it's free then when this happens I bet my order will be wrong to! I am not happy at all guess I need to go in and get my groceries covid or not try and do the right thing and yeah never again
Starr R.
HyVee Refried black beans with roasted chiles; Simple source. Worst concoction of any premade beans have every tried. Threw it away.
LaDonna B.
I was drinking my tea from hyvee. I figured it was just chilled. But I drank some more and pulled something out of my mouth. I went to pour them out in a strainer and there was a Slime from both containers.
Joseph M.
Hy-Vee isles online home delivery is a terrible service. They are out of stock of the most basic items . The last order 45 items ordered 31 items in stock. Some of the items that were out of stock McCormicks chili mix, cauliflower to name a few. This just was a one off every order we have this type of outages. I moved from Miami we’re grocery delivery is common. Rarely that I have items that were not in stock. It seemed that every step of the way, with hy vee,it was always a challenge from the items in stock,to using an outside service for delivery, who would not carry up the steps to my apartment left the grocery order at the bottom of the steps. So we’ve moved on no longer using hy vee