hurela.comReviews of hurela.com

Hair i ordered was out of stock and i waited 4 days they never reached out to tell me it was sold out; i had to reach out to them and they get back 24 hours later at the crack of dawn now I'm trying to figure out how to make sure afterpay doesn't keep charging me since they are taking so long to help might have to file for fraud

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Amazing hair I love it so much🥰🥰

The wig I got was too small and I tried to contact them for a refund and they told me to adjust the straps. Obviously I tried that… they have not replied to my email after. Do not buy from them worst company. The hair is also extremely thin so beware

I am not sure why I have to contact you guys several times including calls,emails, texts etc. and I still HAVE NOT got an answer . I ordered a wig yesterday and it says that it has been ordered but the money wasn’t taken out and I just want some clarification that’s it!!!! This is very unprofessional and you guys need to do better. Veryyyy upset and unsatisfied I’m just going to cancel my order all together!!!!! NEVER AGAINNNNN

Worst Customer service!!! Please DO NOT TRUST THE WEBSITE! they are scammers!!!

I’ve ordered from them before with no issues. However, I never received my last order. I reached out to them as well as fedex and filed a lost package report. Hurela is refusing to respond to my emails and refund my money. I had to file a dispute with my bank. Be aware.

I've purchased a 13×4 Frontal, 20 inch Jerry Curly unit from Hurela. First let's talk about their customer service, their customer service is unmatched. From the point of purchase to delivery you are notified every step of the way and the delivery is super prompt. Next quality. The quality of the hair is superb. The hair is silky soft and there's no odor, no shedding and if there is, it is not noticeable. The lace melted perfectly into the skin. The price of the Unit was unbelievable. Whatever is written in the discription, you can bank on it. As the product speaks for itself. I am giving this honest review of my experience. As i love detail and honest reviews. Overall I loved this unit, id give my first experience a 9/10, why, I've only gone 1wk, with the installation, I havent test it in water etc yet. But I will be back to update at that point. I will be copping more. Hurela you've won yourself a lifetime customer. Great job, Keep it up.