m F.
EVERYONE SHOP ELSEWHERE
Been chasing a return fee refund from them for over a month now. The reviews on their website are fake. The hair quality was so bad and rubbish. When I tried to return they offered I keep the hair and they refund $30! I no longer wanted the terrible hair because I nearly paid 200 for it in the first place. Their website policy states that if it is a sellers issue they would cover shipping cost. They offered to refund me $10 for shipping but I paid $40 and they keep offering me different prices to negotiate. Clearly this company is FRAUDULENT . Stay away from this company. shop elsewhere, worse customer experience I have received.
Response from hurela.comJan 3, 2023
Pls record ur Order No. (if you have one) +questions to our email Our professional after-sale service will contact you ASAP after confirmed, Email: [email protected]



