hurela.comReviews of hurela.com

I purchase a wig from your company and say it was ship from China and the name on it was Annabella wigs.text me back about my purchase

If I can give zero stars I would this place is a complete SCAM I ordered hair a week ago and at first my address was showing up on there website wrong I even modified it still wrong they finally write me and say it is right then a couple days later they say do I want to exchange the hair because it is out of stock then when I say what lengths now they say the hair is completely out of stock but when I go to the site I’m still able to order the same hair so i personally don’t know what’s going on with this company but something not right then there hours are 5pm to 3 am but they label it 17:00 pm - 3 am it’s a SCAM LADIES putting in fraud claim today Also there hours are that but they still send you emails after there hours of business at random times it’s WEIRD BE AWARE OF THIS COMPANY

I ordered Hair from here a few days ago. I just got the hair and the hair is not even my color that I ordered either give me my money back or send me my actual color hair.

Been chasing a return fee refund from them for over a month now. The reviews on their website are fake. The hair quality was so bad and rubbish. When I tried to return they offered I keep the hair and they refund $30! I no longer wanted the terrible hair because I nearly paid 200 for it in the first place. Their website policy states that if it is a sellers issue they would cover shipping cost. They offered to refund me $10 for shipping but I paid $40 and they keep offering me different prices to negotiate. Clearly this company is FRAUDULENT . Stay away from this company. shop elsewhere, worse customer experience I have received.

I wish i could give 0 stars!! DO NOT ORDER FROM HERE!! I ordered hair it never came and they are not paying my money back! They keep saying please email customer service who is not replying! I have reported this to my bank for fraud because that is what it is when you do not deliver and don’t get the money back!

Hair i ordered was out of stock and i waited 4 days they never reached out to tell me it was sold out; i had to reach out to them and they get back 24 hours later at the crack of dawn now I'm trying to figure out how to make sure afterpay doesn't keep charging me since they are taking so long to help might have to file for fraud

The wig I got was too small and I tried to contact them for a refund and they told me to adjust the straps. Obviously I tried that… they have not replied to my email after. Do not buy from them worst company. The hair is also extremely thin so beware

I am not sure why I have to contact you guys several times including calls,emails, texts etc. and I still HAVE NOT got an answer . I ordered a wig yesterday and it says that it has been ordered but the money wasn’t taken out and I just want some clarification that’s it!!!! This is very unprofessional and you guys need to do better. Veryyyy upset and unsatisfied I’m just going to cancel my order all together!!!!! NEVER AGAINNNNN