hurela.comReviews of hurela.com

So very disappointed. I ordered dark brown hair and got a burgundy color brown. The hair has a bad odor and is poorly sewn. Their customer service was prompt and efficient in responding to my emails before I received their product. Sorry, I just can’t recommend.

Ordered 22 inch multi colored lace front. Received what looks like 12 inch bundles mixed with a couple of tracks maybe 16 inch hair at the very bottom so it hangs down to 22 inches at the lowest point. Because of this, Layering looks off like a shag hair do from back in the day. I had to cut so much of that bottom layer to make it look right. It looks more like a longer Bob. Doesn't look nearly as full as the website or even the YouTube reviewers that I saw it from. Clearly they send these influencers better wigs so they give good on camera reviews and we the consumer soak it right up. What bothers me is it's mainly us as African American women that spend our money on these sites only to be manipulated by them and other women. Then they scrub their website and social media comments, so all you see is positive reviews. I had to search Google after I received my order just to find real comments. Wish I had came here first. It's so misleading. I know this for a fact because I posted the above review with pictures and instead of them posting it they started texting me at 2 and 3AM asking what the problem was with the hair. Literally that was the first text. I replied to kindly not text me that early and that I left a review with pictures to explain exactly what my "problem was with the hair" and to please not text me again. I really want to start a class action suit against them and companies like this. I'm so sick of it.

BE AWARE this company cant be trusted

DO NOT PROVIDE THIS COMPANY WITH YOUR PHONE OR EMAIL THEY WILL BUG YOU TO DEATH AND IF YOU BLOCK THEIR NUMBER THEY WILL CALL AND OR TEXT YOU ON ANOTHER. I WOULD NOT BUY ANYTHING FROM A COMPANY THAT PLAY THE TYPE OF PHONE GAME THEY PLAY. . . .BEWARE

I ordered a 20 inch pre plucked lace front wig. I had high hopes but I did not receive the length I wanted. When it came it looked more like a 16 inch instead of a 20 inch wig. I am very disappointed and will not be buying from here again.

Very disappointed with order m600056012, going back and forth with customer service about shipping issues. Finally received 1 of 2 wigs, 18 Ombre headband wig 18 inch looks more like 16in, the hair was soft but very thin. 2nd issue I never received any messages that my 2nd wig was delayed due to custom color, but now I have a feeling once I get it, the quality will be the same as the other one. I wish I could get my money back

I ordered 22 inches and the length is very accurate the hair is very soft, the shipping was very fast it came in about 5 days after I ordered it, there’s no shedding or tangle, it has no smell to it, the seller also stayed in contact, the description is very accurate, I would consider to buy another wig from this seller.