Providing secure online banking, checking, savings accounts, CDs, mortgages, loans, retirement plans, bill pay and other financial services to individuals and businesses.
Huntington (huntington.com) has 324 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
Also known as
huntington.com
Website
huntington.com
Category
Banking & Money
Listed on Five Star Index
2026
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Most recent review: October 2026.
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Huntington is by far the WORST bank I have used. To put that in context, I have lived in multiple states and multiple countries and have used dozens on banks. I can't think of a bank that comes close to being as bad as Huntington is. Their online banking is a complete farce. Count yourself lucky if their help desk calls you back within 5 hours. It usually takes days, if they even call you back. I guess it really doesn't matter though if they call you back because all the agent will say is, "You need to go visit your local branch for help." That's not helpful, especially when there isn't a local branch within 2,000 miles! Customer service has never been able to help with anything and that includes closing the account. Yep, I had to fly from New Zealand to Michigan to close the stupid account! A completely worthless bank. Bank with anyone else but Huntington.
AA
Ayesha A.
Worst customer service making my life…
Worst customer service making my life the worst. I will be sure to report them and change my credit card with another company. ordered a replacement credit card and they told me it will be delivered the did so many mistakes never resolved the issue.
JP
jason P.
Bad Business Practices and don't follow consumer law
Hi, was closing on my house and told Hunnintgon that full payoff of HELOC was going to be done on a certian date. The title company sent check pre postmark due date to payoff HELOC with Hunnington need to send in check. Check arrived day or 2 later and they still reported late payment literally next day nad it was fully paid off. Avoid this company they are like robots and don't honor post mark dates like the IRS does example and they were notified 20 days earlier that closing on house was to be done and payoff was coming. They don't care about consumers . Don't give them any of your money.
SR
Shiketa R.
Don't go with Huntington Bank go with…
Don't go with Huntington Bank go with PNC I should've but I am after this week PNC more prompt and about there buisness. PNC will cancel in replace your money asap without letting anyone charge your card without your permission.
JA
Jamie
Very unethical bank
I would never do business with this bank again. We opened a QIT account at Huntington because my dad qualified for Medicaid. A QIT account is required. The account was in my dad's name. He had Alzheimer's, so my mom was put on the account as the trustee. She never had an actual account. My mom wanted to open an account, and Huntington was offering 400.00 to open an account. We were advised my mom would qualify for the 400.00 since she was only the trustee on my dad's QIT account. We have had nothing but problems ever since. We couldn't open an online account at first. It would not let us. We were told we had to wait for the account to be open 30 days before we could get an online account. When we opened the online account, we put in all the information we needed to access the account. Some auto system went in and changed the phone contacts so we could not access the account. The system input a landline, my brother's phone contact, and an incorrect number. Since 2 factor authentication is required, we were unable to access the account. My brother is not often available to give us the codes if we needed them. That took days to fix. Then we set up the account to be able to transfer funds between 2 banks. The test transaction was fine. After that, Huntington Bank decided the other bank wasn't legitimate and locked out the transfers. We have been with the other bank for 40 years. We had to bring proof the bank was legitimate. That took several days. The worst is Huntington has decided we are not going to get the 400.00 we were promised. We were strung along for 4 months, only to be told the QIT account in my dad's name counted as an account for my mom. I was told there were no exceptions. John Wood, who is the manager, should never have promised us money he wasn't authorized to give. We never would have opened this account had we known that. He kept telling us there were ways to make sure we got the 400.00. Other banks are offering the same kinds of incentives, and we would have opened up an account elsewhere. That 400.00 would have been very helpful since my mom is in a low income bracket. My dad passed away in August, so her income is further reduced. I don't know how Huntington Bank can get away with gross misrepresentation like this. If we were promised the money to open an account, Huntington bank should have to honor that promise since their representative gave us the wrong information.
RG
Robbin G.
Open account Huntington Bank…
Open account Huntington Bank approximately a month down the road I got a down payment on a job. The check bounced Huntington bank close my account did you read this Huntington bank close my account they they shouldn’t even be allowed to be open for business. If I would’ve read all the reviews before open the account I would’ve never went there. Terrible bank.
MJ
Michael J.
After 28 years with huntington…
After 28 years with huntington apparently I'm a problem. They decided to hold a check for 5 days (over a weekend so 7) with no reason. The check was verified by the government that funds were paid, verified by chase the account has been active and funds are available. Why haven't I gotten my money? This isn't the first time a 10k check has hit my account. It is not from some random person but the government. But they refused to release my money, so now I have been without a vehical for over a week. Thankfully a friend let me borrow their car, but Huntington could care less if I lose my job. They just don't want to release my funds.
TC
Tom C.
A Fee to Deposit Cash
They want to charge me to deposit cash into my biz. account. Squeeze every cent out of the customer.