HumanapharmacyReviews of humanapharmacy.com

Several CenterWell employees told me for $233.13 I’d receive a 90-day supply of Ozempic. Then they sent me 1 pen and charged my credit card $233.13. I have a screenshot of their website saying I’d be charged- $233.13 for 3 Ozempic pens for a 90-day supply. I spoke with Bridget, a CenterWell pharmacist, she told me the number “3” means milliliters. LOL! Then she tried to tell me I’d never received a 90-day supply from them before. I corrected her with my credit card documentation. I have proof. Then she tried to tell me my doctor had only prescribed a 28-day supply which is absurd. This is the 2nd time they have done this very thing- telling me and showing me one thing then doing another. I’ve had it. Blood pressure rises every time I think about them. On 9/9/2024, CenterWell sends me an email stating I am to return a quantity of 3 pens to them and then I’ll receive a refund of $233.13. THEY DIDN’T SEND ME 3 PENS SO HOW CAN I RETURN THEM??!!

Stay away. First of all, it took them forever to fill the prescriptions. Then, someone named Gayle left a message to call her at an 800 number or she would keep a hold on the merchandise. I called the 800 number and they said they would get back to me in 24-48 hours. It turns out Gayle wanted to verify my address. I have verified my address dozens of times with Customer Service. They are incompetent as can be.

Centerwell pharmacy is the worst. Missr if the time orders placed fail after you have chosen all of your products. This has been happening for over a year.

There is no list of specific items that can be purchased with the debit card. Most fsa/hsa items are disapproved when trying to used the card. Centerwell items is too limited, off-brand items which are often out of stock.

Everything. Took forever to get my member ID accepted. I wasted a lot of money unnecessarily. Nobody told me I could get a card that works in stores. The otc products thru Humana are very expensive and most of my order was cheap generic crap I never heard of at above premium prices. I had a lot to spend because nobody told me I had this til this year. Had I known about the physical card, I could have gotten 3 months supply of otc things I need. It could have been so beneficial for me.

1 - Constant problem of "Can'treach your doctor" for auto refills, I'm done. Looks like other reviewers have same problem. I'm through spending hours trying figure this out for Centerwell. Also, phone agents can't answer questions that aren't in their rote list of responses. In other words, they can't trouble shoot an issue.

please don't trust Humana or Center Well pharmacy if you have health problems that require meds go anywhere but center health your meds get lost a lot and just for your info its not there problem its yours

You name it, they can invent things that can go wrong. Slow unresponsive site. And maybe if you're on the site at 8 AM Sun morning, works fine. Ha-ha-ha, that place is a joke made by children in grade school. And folks it's not getting any better. Good example of a company that could care less about it's customers.