HumanapharmacyReviews of humanapharmacy.com

Where to begin. This mail order pharmacy SUCKS so badly they ought to be put out of business by CMS. The reason they’re not is because they’re probably owned by Menendez and a key link in the Medicare fraud industry. Humana should fire them and turn them into a telemarketing harassment center. All their PharmD’s are low life trailer trashies with degrees from phoenix University or Slippery rock. Fuk thfm, fuk CMS, and above all fuk Humana for passing this disaster off as a health service. Fuk Robert Mendndez for glorifying Medicare fraud, and fuk his mother.

I have 2 conditions one due to pain caused by PMR osteoarthritis and post- 6 back and shoulder operations. I also am being treated for depression and anxiety. My doctor prescribed a low-dose diazepam to be taken once a day. They refused to fill it saying that it was too dangerous and that the interaction was so severe that iI might die. There is absolutely no documentation in all of medical literature that has ever said that a patient has in any way sufferered any detrimental effects at all. It wasn't an insurance problem. They just refused to dispense it. I had my psych call it in to a Publix grocery store pharmacy and they immediately filled it no questions asked

REVIEW #1 I have asked Centerwell Pharmacy to quit calling me (robo-calling) everytime my auto-refill Auto-ship prescriptions are due. They can't seem to make that stop. Half of the time, their automatic voice recognition system doesn't seem to follow your responses. It's VERY frustrating. Because I need to call back, my scripts are neither auto-renew, nor auto-ship. I was angry enough today to fire them. REVIEW #2 - update on October 13, and bumped the rating. Will bump it higher if the fix is permanent. When I wrote review #1 several months ago, I also contacted my Humana sales representative, who contacted Humana on my behalf. Lo and behold, I received scripts this morning with NO preceeding ROBO-call. Not sure what they did, but if your circumstance is the same, my best recommendation contact your Humana Sales representative. If they're as good as mine is, you'll get results.

I've tried to deal with these people for several years. They harrass you with texts and phone calls. I've had 2 scripts canceled by them as they need pre-authorizaition back and forth from them and my doctor. I'm willing to pay the price - which is higher than my local grocery store, but they make it impossible. I get a voice mail on a Saturday afternoon telling me there will be a delay if I don't call back soon. The woman leaving the message rips off the return phone number so fast I have to replay the message over and over. I call back and they tell me to call back later to to chronic higher than normal call volumes. Then they tell you to deal with your issue on-line. When I finally reach someone, I"m told I have to start this whole process to get approval for a 90 day supply of a $150.00 of common bladder control drug. On the flip side, the harrassment to get any one time drugs I filled at my local pharmacy are un-relenting. Ones I need, they accept, then cancel. My doctor doesn't want to mess with the hassle. I'm done with these people.

False advertising. While ordering my monthly over the counter items, when I got to the multi-vitamins called Sentry Senior, which I usually get, the description said 60 tablets, but the photo shown that day clearly showed 265 tablets. I called to speak with a rep, who said he'd pass on the info. This is clearly an error, and the two were not proof read. Today, over a month later, I received a call, the girl apologized, but said that they 'could not' make it good and send me a couple more bottles. She would/could not give me a legitimate reason why. It's not that they could not satisfy the customer, it's that they would not satisfy the customer. Bad way to handle this, as it would not be any big deal to send me a couple more bottles, and then make sure the photo and description match. Simple. Not happy. As of today, July 11, the original photo is still on the site.

I had Humana for years. When they switched to Centerwell Pharmacy, everything changed. Centerwll Pharmacy has a habit of cancelling your prescriptions, and then denying they did. It's like no one there has a clue as to what's going on. They have a habit of trying to get you to switch to other meds in an attempt to nullify the doctors' experience and advice. I regret this is my option.

Continuously calling me during the day interrupting my work with unnecessary phone calls. All they exist to do is pressure their customers into buying more prescriptions. They also don't carry a prescription I need in the size I needed it in, but they pound you to death with notifications and they do not listen to what you want!

I recently qualified for Medicare and chose a Humana Advantage plan. While I was happy with Walmart Pharmacy I switched to Centerwell since it was Himama's preferred phamacy. Big mostake Cemterwell got my prescription for antibiotics I needed.to stop diarhea, incontinece, heartburn, and upset stomach on 5/15. When i hadn't got it by 5/22 i checked.the Centerwell website and it said it shipped 5/22 and gave a USPS tracking #. I assumed it was on its way. i checked the Cemterwll website again on 5/23 to see the projected delivery date and it said shipped. I clicked on the USPS tracking # and USPS said they hadn't received it. I alled Cemtwrwell. Their agent said it would be to USPS that day. I checked the Centerwell website again on 5/24 and it said shipped. I clicked on the USPS tracking # and USPS said.tjey hadn't received it. I called Centerwell. Their agent said would be to USPS that day. I checked the Centerwell website again on 5/26 and it said shipped. I clicked on the USPS tracking # and USPS said.tjey hadn't receivedit. I called my doctor and moved the prescription.. I have no idea whether Centerwell is made up of a bunch of people who are grossly incompetent or pathological liars but I am never going to use them ever again.. Walmart Pharmacy always got me my stuff in significantly less time. I'm going hack to them.