Hugterra™Today, Hugterra™ is a thriving brand, with a loyal following of customers who swear by our innovative massager. And while I may have started the company as a solution to my wife's neck issues, I'm thrilled to know that my product has made the necks, and lives of countless others significantly better.
Hugterra™ (hugterra.com) has 471 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Lisa F.
Really helped my neck from having my head down all day in a computer. Great stretch.
Response from Hugterra™Aug 24, 2025
Thank you so much for sharing your experience with us! We’re thrilled to hear that the product has provided relief for your neck and helped counteract those long hours at the computer. It’s wonderful to know the stretch is working so well for you. We appreciate your support and hope you continue to enjoy the benefits!
Lynnea S.
When my mom and my acupuncturist both recommended this device within the same week I thought I’d better try it. I’ve got chronic neck pain and this really helps! I already recommended it to a couple friends too.
Response from Hugterra™Aug 24, 2025
Wow—what a wonderful story! We’re so honored that both your mom and acupuncturist recommended our device, and we’re even happier to hear it’s providing real relief for your chronic neck pain. That’s exactly why we created it. It means the world to us that you’ve already shared it with friends. Thank you for trusting us and for spreading the word! Wishing you continued relief and wellness,
MD. Faiaz A.
It is a great device. Highly recommended.
Response from Hugterra™Aug 18, 2025
Thank you so much for sharing your kind words! We’re delighted to hear that you’re enjoying the device and that you’d recommend it. Your feedback means a lot to us and helps others feel confident in their choice as well. Wishing you continued comfort and relief!
Cassidy J.
Good product, takes some adjustment to find the right spot for your specific neck stretch that day, but it definitely helps my neck stiffness. Great customer service also for my after purchase questions.
Response from Hugterra™Aug 15, 2025
Thank you so much for sharing your experience! We’re glad to hear the product is helping relieve your neck stiffness and that our team could assist you after your purchase. Your feedback means a lot to us, and we truly appreciate your kind words about our customer service. Wishing you continued comfort and relief!
Elizabeth Z.
This product is awsome! Unfortunately the silver balls came out of the neck product I bought. Unfortunately a full refund is not possible due to insane shipping costs. I was really hopeful for this product but it did not work for my needs. It did however work and had 3 amazing options to choose from to alleviate neck pain. It will definitely help others.
Response from Hugterra™Aug 11, 2025
Thank you for sharing your feedback and kind words about the product’s features. We’re sorry to hear about the issue with the silver balls coming out of your neck massager and that it didn’t fully meet your needs. we’d be happy to look into a suitable resolution for you. We truly appreciate your understanding and the positive note that it may help others with neck pain.
William D.
This device does seem to help and improve the posture of my neck.
Response from Hugterra™Aug 11, 2025
We’re so glad to hear that the device is helping and improving the posture of your neck. Your feedback means a lot to us, and it’s wonderful to know the product is making a positive difference. Thank you for sharing your experience!
Daniel C.
Great team of people
Response from Hugterra™Aug 9, 2025
Thank you for your kind words! We truly appreciate your feedback and are glad to know our team made a positive impression. Providing great service is always our top priority, and it’s wonderful to hear we’re on the right track.
Jennifer
Easy to deal with!!
Response from Hugterra™Aug 9, 2025
Thank you for your kind feedback! We’re so glad to hear you found us easy to deal with — making your experience smooth and hassle-free is exactly what we aim for.
