HUDWAYReviews of hudway.co

Scammers!!! Fails to deliver and no refund after 12 months. Warning!!!

I have been waiting 21 months for HUDWAY to deliver on an order places on 3 October 2022, consisting of: 1 x Hudway Drive 1 x Hudway Drive Camera Set. which I paid just under $1,000 Au. Each request for deliver was answered with excuses and further promises of delivery dates. To date, I have made 6 complaints to HUDWAY resulting in a long winded and worded reasons why they have not delivered, and yes, the old goody, COVID, was there, along with unavailability of parts and components. The last response was tracking details to be emailed out on 20 June 2024, and yet 24 days later no response. And, NO, nothing in my SPAM of JUNK folder. DO NO PREPAY - BETTER STILL - LOOK FOR A VEHICLE WHICH ALREADY HAVE IT FITTED.

⚠️⚠️⚠️Stay away from pre-orders, and you will never receive your order ⚠️⚠️⚠️ EXCUSES, EXCUSES, EXCUSES... COVID, SUPPLY CHAIN ISSUES, PRODUCTION ISSUES, SCREEN ISSUES, MALFUNCTIONING PRODUCT... THEY DON'T TRUST THEIR PRODUCT! It's unfortunate that I'm forced to give this company a 1-star rating, as I believe they don't even deserve that. This is a result of the limitations of Trustpilot's review system, which doesn't allow for a lower rating. I ordered a Headway Drive in May 2023, and they said it would take 6 months for pre-order delivery. Now, it's been almost 15 months and counting, and I still don't have the product. Upon persistent follow-ups, they mentioned in Apr 2024 that they are shipping in May, and keep checking your inbox or spam folder. I have been religiously checking every day, and I believe they aren't a serious business and need more integrity; it's hard to trust their word!

I have been an early adopter and backed the campaign through Indiegogo for more than a year before the unit was in production. The unit works great 👍 and the display is so helpful! Is the unit perfect??? No it is not but few things are! An early version of the navigation was terrible but the company replaced it with something much better. Now it works great and I would urge you to “Take a chance” … you’ll not be disappointed! The company has always been very supportive and quick to respond to technical questions. They really care about providing a good product at a reasonable price.

Total scam. Took my money in Dec 2021. Have received nothing but excuses since. Customer support went silent when I requested a refund. I doubt seriously any product actually exists. Run from this company and spread the word. Bad reviews mean nothing to them. I am currently seeking legal advice to get some form of satisfaction. Shameful den of thieves…

An outstanding hud for the gadget geek such as me . The information provided to you as the driver is great and easy to read. The customer service is one of the top as they answer your questions pretty quickly and always does an update afterwards.

This is one of the most amazing pieces of technology I've seen and used. Hudway has certainly made this extremely advanced, with a great HUD, easy to use, connect, cast/mirror a phone screen, connect to the Obd2 port on board, electronic blind spot coverage using cameras, electronic reverse camera and even night vision technology. In addition to the product, the response from the customer service and support is the icing on the cake. Amazing work, Hudway team.

Terrible experience. I paid for the product 15 months back and the delivery schedule has slipped by more than a year. There was no warning of how long it will take to deliver and response from their costomer care is a standard template address none of your questions. I don't even know how to order a refund.