Rakhshanda
Excellent
Easy to use for it's great cooperation

Hubstaff is a time tracking software platform designed for global teams. Track hours with precision, automate payments and invoicing, and gain visibility into how your team works—whether remote, hybrid, in-office, or on job sites. Support focus with built-in productivity monitoring including app and URL usage, activity rates, and optional screenshots for real-time visibility without micromanagement. Streamline operations with workforce analytics that go beyond timesheets, offering insights such as work time classification, unusual activity detection, and productivity trends to reduce wasted hours. From startups to enterprise, Hubstaff scales with your business—combining accurate time tracking with automated payments, productivity monitoring, and actionable insights to help you save time, cut overhead, and improve performance.
Hubstaff (hubstaff.com) has 487 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Rakhshanda
Easy to use for it's great cooperation
Joyeeta N.
This would be another follow-up email on the status of my payment. Tomorrow, I will speak to my bank and see if there are any delays on their end. However, I am a little disappointed with the entire turn of events. 1. Firstly, I had to live chat 3 times with 3 different people who gave me 3 different solutions and versions of issues causing this delay. 2. Secondly, I was told repeatedly that it will arrive by X date "latest" and it hasn't yet reached my account. Since I've been a user of my bank account for quite some time, I am very sure that any STRIPE payments or other gateways DO NOT take more than FIVE days to process any payment they receive. So now, I want a detailed explanation of what is going on and why I am constantly receiving false commitments when it's pretty clear that none of you have the slightest idea of what the processing time usually is. I have dealt with foreign clients throughout my career and I haven't faced such issues with ANY other platform. I will have to take action if I'm not sent: 1. A detailed analysis of what went wrong with communication on your end. 2. Detailed information with visual proof of where the payment currently stands on your end. The payment from my second pay period has been processed and I'm yet to receive my first one after two whole weeks of back and forth emails. There has also not been, on your part any assurance that actually had a basis in the reality of the situation. Every Time I've been assured, I have been disappointed.
Response from HubstaffApr 13, 2023
Hi Joyeeta, thank you so much for your review and follow up. Ater several back and forth emails we were able to resolve this issue for you (you received all the pending payments). We are very sorry as most of the delay was on us, we ended up fixing the glitch that caused it. We also apologize for not providing you with accurate turnaround time, we were not aware of the issue in the beginning and that is on us. We are glad we have been able to solve this for you and set the correct expectations in terms of wait time for you to receive the payment. We greatly appreciate your patience and understanding!
jmh
Representative was helpful and had a quick response time.
Dee D.
Excellent explanation for total mess I created given thru misinformation.
Shashank Y.
Providing Freelancers a Great place to work and provide Quality Workers for the one who hired Freelancers.
Chennie
They were very quick to answer my questions
Coko
So great! They answered my quickly and gave me a simple solution just as quick!
Abdelwahab
excellent support.